NOWTIS

NOWTIS

Deewigo
Scorebuddy

Scorebuddy

Sentient
+
+

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About

Evolving ERP for your customer relations, the Nowtis Suite is designed to produce and monitor all your campaigns. Manager of all types of campaigns, the Nowtis Suite will allow you to easily connect your contact center to other software tools in your company. Multi-site, multi-campaign, multi-channel and multi-advertiser manager, you can centralize all your actions with your prospects or customers. Manage your mass mailings by fax, email or SMS to send whenever you want. Complete statistics: erroneous emails or faxes or cell phone numbers, open rate, read rate and click rate. Integrate customer and/or prospect files, and launch checkouts: manually or automatically, in creation or update mode, in CSV or Excel formats. Automatic integration of data files by email, FTP or web service, or manually in real-time. Manual extracts in real-time and/or automatic by FTP or email, according to your parameters and your fully configurable extraction masks.

About

Empower Contact Center Managers, Quality Managers and Customer Service Agents to manage customer experience using a single platform built around flexible scorecards that grows and adapts to your organization’s evolving needs. Allowing you to make decisions about where to focus your quality management resources. Engage and upskill your agents with dashboards that provide immediate feedback. Deliver targeted training & coaching using a full-service LMS to fill knowledge gaps. Take advantage of the depth of experience of our team who continues to deliver innovative quality management solutions. We understand your challenges and develop solutions that address the dynamic landscape of customer service. Scorebuddy delivers measurable, positive change to contact centers worldwide. Scorebuddy needs the contact information you provide to contact you about our products and services.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

CRM solution for businesses looking to monitor their campaigns

Audience

Contact and call centers requiring a business platform to improve their services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$159 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Deewigo
Founded: 2015
www.deewigo.com/suite-erp-crm-centre-appel-nowtis.php

Company Information

Sentient
Founded: 2001
Ireland
www.scorebuddyqa.com

Alternatives

Alternatives

QEval

QEval

Etech Global Services
AI-QMS

AI-QMS

Omind
Twilio Flex

Twilio Flex

Twilio

Categories

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Five9
Salesforce Agentforce Service
Zendesk

Integrations

Five9
Salesforce Agentforce Service
Zendesk
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Claim NOWTIS and update features and information
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