NICE Workforce Management vs. Quadrant Workforce Comparison Chart

Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated manager for the contact center with rules triggered in real-time by actual center conditions. We power over 1.2 billion automated actions annually and have saved our customers over $160 million in the past 2 years.

WorkforceHub is the instantly useful, delightfully simple to use, small business solution for tracking time, scheduling and hiring. It scales as your business grows while delivering the mission-critical features an organization needs. It is tailored to, built for, and priced for small business employers. The integrated solution supports employees with employee self-service, PTO tracking, and engagement features that improve the employee experience. The solution helps build talented, high performing teams with applicant tracking and employee onboarding. Reduce workforce management complexity with seamless time and attendance tracking, employee scheduling, geofencing, and more. WorkforceHub can connect to the systems that you may already have in place, allowing you to add more functionality over time. Radically flexible and empowering.

Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.

The ultimate operating system for temporary and shift work. Offering an end-to-end solution for staffing/recruitment agencies, stadium event management and businesses employing temp workers. Ubeya empowers businesses and agencies through optimizing processes, scheduling, communication, payroll and compliance. The platform includes two apps for employees and managers, and a client portal for orders. Ubeya deploys AI-powered demand forecasting to create schedules that become more accurate over time, helping you schedule the right employees at the right times. The worker is at the center of the platform. We understand that flexibility is the mantra in today's work environment, and build our software to encourage employees to pick up shifts at the times that fit best for them, leaving workers and employers satisfied.

Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price.

Bob is the modern HR platform that simplifies complexity. With Bob, you can streamline your global core HR processes—such as onboarding, performance management, workforce planning, and compensation management—using automated workflows that increase efficiency and save precious time—even in a distributed workforce. Bob provides real-time quantifiable data that informs strategic decisions and impacts the bottom line. Bob helps dynamic companies bring out the best in their people. HiBob’s dedicated teams across the US, UK, Europe, Israel, and Australia are working every day to serve thousands of modern, mid-sized businesses.

Call today to start a free 14 day trial: 877-596-1349 Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place. This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.

Resource Guru offers a fast and simple way of scheduling, people, equipment, and other resources online. Designed to replace clunky, old scheduling spreadsheets, Resource Guru helps managers get organized fast. The platform covers resource planning, resource scheduling, resource management, staff leave management, reporting, and more. Resource Guru is available for as low as $4.16 per person/month.

Evolia makes it easier to hire, schedule and track time worked by frontline in medium and large-sized businesses. Gone are the days of working in silos and having to play the telephone game finding last-minute replacements. With Evolia, employees get the opportunity to take part in the scheduling process in a few clicks. Evolia for managers: • Hire for open shifts and replacements • Quick and intuitive schedule creation • Automated replacements and recall lists • Employee availability management • Centralization of leave requests • Labor budget controls • Integrations to the most popular payroll systems • Smart timesheets with pre-approval • Automated payroll preparation • Employee messaging and platform for announcements • And so much more! Evolia for employees: • Free profile to post for an open shift in your area • Free and easy to use web & mobile app • Support for expense accounts • Work availability and preference • Mobile punch • Messaging platform

Actus is the complete performance, learning and talent suite for organisations with 100+ employees. Highly comprehensive, Actus Performance Management Software will evolve with your organisation's needs, saving you time, money and simplifying processes for the long-term. Functionality includes objectives, appraisal, 121s, recognition, survey, onboarding, talent management, succession planning & much more.