MyOperatorVoiceTree Technologies
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SmartSIPIntraNext Systems
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Related Products
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About
MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra.
With a suite of offerings like integrated Call + WhatsApp, Dialer App, 360-degree Campaign Management, Office IVR, toll-free number, call analytics, cloud call center, SMS/WhatsApp campaigns, and CRM integration, MyOperator empowers your team to convert every customer interaction into a business opportunity.
✅ 15000+ Brands using Call + Whatsapp to cater to their customers
✅2.5+ Billion Conversations managed through MyOperator platform
✅ Highly rated on Google, G2, and Capterra
✅ 99.9% uptime with multi-geographu redundancy
✅ Automate service through Voice and WhatsApp bots
✅ Build intelligent WhatsApp campaigns/ auromations to engage customers
✅ Run customer service on VoIP-ready Contact Center with WhatsApp
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About
SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Small businesses, Mid-size businesses, Enterprises, Non-profit organizations, NGOs, and Government.
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Audience
Companies and contact centers requiring a solution offering secure payment handling for VoIP telephony environments
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
₹200/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVoiceTree Technologies
Founded: 2010
India
myoperator.co
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Company InformationIntraNext Systems
United States
intranext.com/solutions/smartsip
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking Features
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking
Campaign Management Features
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Cloud Communication Platform Features
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
WhatsApp Marketing Features
Alerts
API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
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Integrations
Avaya Experience Platform
Cisco CX Cloud
Freshdesk
KONDESK
Kreato CRM
Kylas
LeadSquared
Meritto
Pipedrive
RoloCRM
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Integrations
Avaya Experience Platform
Cisco CX Cloud
Freshdesk
KONDESK
Kreato CRM
Kylas
LeadSquared
Meritto
Pipedrive
RoloCRM
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