My Call Cloud Personnect

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My Call Cloud:

About

My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!
Personnect:

About

Personnect is a cloud-based parallel dialer for B2B outbound sales teams. Reps can import a CSV or Excel prospect list or sync contacts from HubSpot and Salesforce. The system calls up to five prospects at once and connects a representative to a person who answers, displaying the contact details on screen. Its workspace includes contact and call lists, dialing controls, call outcomes, reports, recordings and transcripts. Personnect verifies phone numbers and lead information, offers AI-generated lead insights, and analyzes calls to create summaries and sales insights. Voicemail detection identifies answering machines and moves the dialer to another contact. Calls are logged to connected CRM accounts, and CSV import and export support teams that work without a connected CRM. Its usage-based calling model is intended for business-to-business prospecting and sales-development workflows.
My Call Cloud:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Personnect:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
My Call Cloud:

Audience

SMB
Personnect:

Audience

B2B outbound sales teams and SDRs, including appointment-setting agencies, SaaS sales, staffing and recruiting, and freight and logistics.
My Call Cloud:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Personnect:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
My Call Cloud:

API

Offers API Supported
Personnect:

API

Offers API Not Supported
My Call Cloud:

Screenshots and Videos

Personnect:

Screenshots and Videos

My Call Cloud:

Pricing

$65.00/month/user
Basic agent All-In price is $65.00/month/user. If you need a more robust solution with more than a 1:1 agent:line ratio, please give us a call and we can build a custom quote for you.
Free Version Not Supported
Free Trial Supported
Personnect:

Pricing

$0.085/min
Calls cost $0.085 per answered minute, billed per started minute; unanswered, busy, or failed calls are not charged. There are no seat fees, platform fee, or contract on the usage plan. Local numbers cost about $1 per number per month; lead enrichment costs $0.15 per lead.
Free Version Not Supported
Free Trial Not Supported
My Call Cloud:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Personnect:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
My Call Cloud:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Personnect:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
My Call Cloud:

Company Information

My Call Cloud
Founded: 2011
United States
mycallcloud.com
Personnect:

Company Information

Personnect
Founded: 2025
United States
personnect.ai
My Call Cloud:

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My Call Cloud:

Categories

Auto Dialer Supported
Call Center Supported
Predictive Dialer Supported
Sales Dialers Supported
Telemarketing Supported
Telephony Supported
Personnect:

Categories

Parallel Dialers Supported
My Call Cloud:

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Telemarketing Features

Auto Dialer Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Call Scripting Supported
CRM Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Lead Distribution Supported
Outbound Call Center Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported
My Call Cloud:

Integrations

HubSpot CRM Supported
Salesforce Supported
Contact Center Compliance Supported
Formsite Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Supported
NetSuite Supported
ServiceNow Supported
Sugar Sell Supported
Twilio Supported
Vtiger CRM Supported
Vtiger Help Desk Supported
Wincollect Supported
Zendesk Supported
Zoiper Supported
Personnect:

Integrations

HubSpot CRM Supported
Salesforce Supported
Contact Center Compliance Not Supported
Formsite Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Not Supported
NetSuite Not Supported
ServiceNow Not Supported
Sugar Sell Not Supported
Twilio Not Supported
Vtiger CRM Not Supported
Vtiger Help Desk Not Supported
Wincollect Not Supported
Zendesk Not Supported
Zoiper Not Supported
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Personnect:
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