Related Products
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About
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!
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About
Paradialer is a hosted parallel dialer for B2B sales teams, SDR groups, outbound agencies and other teams that run prospecting calls. It places multiple calls in a session and connects the representative to the first prospect who answers, while filtering voicemail. Users can organize contact lists into campaigns, follow customizable in-call scripts for openings and objections, and resume a session where it stopped. The platform logs call outcomes, duration, notes and recordings when enabled, and displays campaign metrics for calls, connections and booked appointments. It also provides CRM integrations, call-related automations, transcripts and workspaces for agencies managing separate client campaigns. Paradialer is offered as a subscription with one primary seat and additional seats for representatives.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SMB
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Audience
B2B sales teams, SDR teams, outbound agencies, and cold-calling teams.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$65.00/month/user
Basic agent All-In price is $65.00/month/user. If you need a more robust solution with more than a 1:1 agent:line ratio, please give us a call and we can build a custom quote for you.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$199/month
$199/month for the primary seat and $99/month per additional rep seat. Prices exclude VAT. The monthly subscription has no commitment. The primary seat includes 1,500 minutes/month, and each additional seat adds 750 minutes/month. Additional calling credits are available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMy Call Cloud
Founded: 2011
United States
mycallcloud.com
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Company InformationParadialer
paradialer.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Not Supported
Video Content
Not Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
Telemarketing Features
Auto Dialer
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Call Scripting
Supported
CRM
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Lead Distribution
Supported
Outbound Call Center
Supported
Telephony Features
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Supported
Voice & Data Integration
Supported
VoIP
Supported
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Integrations
HubSpot CRM
Supported
Salesforce
Supported
Contact Center Compliance
Supported
Formsite
Supported
HubSpot Customer Platform
Supported
Microsoft Dynamics 365
Supported
NetSuite
Supported
Pipedrive
Not Supported
ServiceNow
Supported
Sugar Sell
Supported
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Integrations
HubSpot CRM
Supported
Salesforce
Supported
Contact Center Compliance
Not Supported
Formsite
Not Supported
HubSpot Customer Platform
Not Supported
Microsoft Dynamics 365
Not Supported
NetSuite
Not Supported
Pipedrive
Supported
ServiceNow
Not Supported
Sugar Sell
Not Supported
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