Murphi

Murphi

murphi.in
SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc
5.0 out of 5 stars
Murphi SMS-Magic

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Murphi:

About

Murphi is an enterprise messaging and customer-communications platform for banks, insurers, brokerages, lenders and other financial-services organizations. It lets employees communicate with customers who use WhatsApp through Murphi workspaces on web and mobile, while providing shared inboxes and team groups for sales and support. The platform centralizes conversation history and audit records, supports access and permission controls, and enables administrators to revoke a departing employee’s access and remove locally cached data. Additional capabilities include reporting and analytics, routing, conversation search and summaries, and workflows for customer onboarding, servicing, claims, lending and investment-related communications. Murphi is offered with cloud or on-premises storage options and is designed for organizations seeking more controlled, auditable customer messaging.
SMS-Magic:

About

Win more deals with Conversational messaging Powerful CRM-based messaging platform for Salesforce, Zoho and more. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. When reminded and alerted about meetings and events, consumers are more likely to show up. CRM-driven automated text messaging enables a seamless notification process. Omnichannel messaging gives your business the ability to converse with consumers across all channels, right from your CRM inbox. Work from anywhere with robust mobile app. Our technology enables tight CRM integration, routing, and notifications to keep the conversation going. Use conversational messaging to improve engagement and build better relationships with your clients.
Murphi:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
SMS-Magic:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Murphi:

Audience

Banks, NBFCs, insurers, wealth managers, mutual funds, brokerages, and fintech lenders, including their CISOs, compliance and risk officers, IT and operations leaders, relationship managers, financial advisors, customer-support teams, and sales staff who communicate with customers.
SMS-Magic:

Audience

Salesforce, Zoho CRM users or Non-CRM Users who want to add conversational AI messaging to convert more customers and increase customer engagement
Murphi:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
SMS-Magic:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Murphi:

API

Offers API Not Supported
SMS-Magic:

API

Offers API Supported
Murphi:

Screenshots and Videos

No images available
SMS-Magic:

Screenshots and Videos

Murphi:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
SMS-Magic:

Pricing

$50 per month
subscription, pay as you go
Free Version Not Supported
Free Trial Supported
Murphi:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
SMS-Magic:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
SMS-Magic:

Pros & Cons from Real Users

Pros

  • Was able to connect to our contact center platform Talkdesk, as well as Salesforce. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. SMS magic helps so much with automation you never really need to lift a finger to text your customers.

Cons

  • We haven't had any cons about SMS magic because so far everything has been great!
Murphi:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
SMS-Magic:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Murphi:

Company Information

murphi.in
Founded: 2021
India
murphi.in
SMS-Magic:

Company Information

Screen-Magic Mobile Media Inc
Founded: 2008
United States
www.sms-magic.com
Murphi:

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Murphi:

Categories

SMS-Magic:

Categories

SMS-Magic:

Financial Services Features

Analytics Not Supported
Branch Optimization Not Supported
Channel Management Not Supported
Compliance Management Not Supported
Customer Engagement Supported
Performance Management Not Supported
Risk Management Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Not Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Not Supported
Video Chat Not Supported

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Mortgage and Loans Features

Amortization Schedule Not Supported
Client Database Not Supported
Closing Documents Not Supported
Commercial Mortgages Not Supported
Contact Management Not Supported
Credit Reporting Not Supported
Customer Statements Not Supported
Document Management Not Supported
Electronic Applications Not Supported
Government Loans Not Supported
Loan Origination Supported
Loan Servicing Supported
Pipeline Management Supported
Pre-Qualification Supported
Refinance Management Not Supported
Residential Mortgages Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Sales Engagement Features

Call Scripts / Call Steps Not Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Not Supported
Lead Management Not Supported
Reporting / Analytics Supported
Sales / Voice Dialer Not Supported
Sales Automation Supported
Search Not Supported
Task Management Not Supported
Templates Supported
Workflow Management Supported
Murphi:

Integrations

Adobe Marketo Engage Not Supported
Aircall Not Supported
Bridge Legal Not Supported
Bullhorn Not Supported
CollectXpert Not Supported
Dialpad Connect Not Supported
Salesforce Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
WhatsApp Supported
Zoho CRM Not Supported
Zoho Marketing Automation Not Supported
SMS-Magic:

Integrations

Adobe Marketo Engage Supported
Aircall Supported
Bridge Legal Supported
Bullhorn Supported
CollectXpert Supported
Dialpad Connect Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported
WhatsApp Not Supported
Zoho CRM Supported
Zoho Marketing Automation Supported
Murphi:
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Claim Murphi and update features and information
SMS-Magic:
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Claim SMS-Magic and update features and information