MultiBilling

MultiBilling

MuniBilling
Util360

Util360

5.0 out of 5 stars
MultiBilling Util360

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MultiBilling:

About

MultiBilling is a utility billing and customer information platform for municipalities, utilities, property managers, and service bureaus. It supports account and service management, configurable rates, billing and payment workflows, customer service, meter reading, and customer-facing online services. The platform is designed to handle utility billing operations across multiple service types and to connect with existing enterprise resource planning, property management, geographic information, and metering systems. Staff use a shared interface, while residents and other account holders can access online self-service tools for billing-related tasks. MultiBilling is offered as a cloud-based software service, with mobile capabilities for field meter-reading workflows. It serves organizations managing recurring utility charges and the operational processes around customer accounts, consumption, billing, and payments.
Util360:

About

Util360 is a company that specializes in providing innovative utility billing and customer engagement solutions for the public sector. Their services are designed to streamline operations through ERP integration and ensure compliance, aiming to enhance efficiency, sustainability, and operational excellence in utility management. Key Features of Util360: Utility Billing Solutions: Util360 offers transparent and efficient billing solutions to streamline invoicing and payment processes for utilities. Customer Self-Service: They empower communities by providing instant access to utility information, enhancing consumer engagement and satisfaction. Meter Data Management: Util360 ensures precision in utility monitoring and billing with efficient meter data management solutions. ERP Solutions: They provide comprehensive ERP systems for integrated and efficient utility operations. BI Analytics: Util360 leverages data-driven analytics solutions for informed decisicions.
MultiBilling:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Util360:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
MultiBilling:

Audience

Municipalities, Service Bureaus, Property Managers
Util360:

Audience

Federal, state, city and schools
MultiBilling:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Util360:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
MultiBilling:

API

Offers API Supported
Util360:

API

Offers API Not Supported
MultiBilling:

Screenshots and Videos

Util360:

Screenshots and Videos

No images available
MultiBilling:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Util360:

Pricing

$100
Free Version Not Supported
Free Trial Not Supported
MultiBilling:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Util360:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Util360:

Pros & Cons from Real Users

Pros

  • Util360 makes managing billing, customer service, and field operations a breeze with everything in one place. The real-time data has been a huge help in addressing issues quickly. It’s also versatile enough to handle electric, water, and gas utilities, and once we got the hang of it, the platform became much easier to use and more efficient for daily tasks.

Cons

  • What took the most getting used to was learning the full range of features. It took a little time at the start, and the setup was a bit longer than we expected. But once we got comfortable with the system, everything started to flow much more smoothly.
MultiBilling:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Util360:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
MultiBilling:

Company Information

MuniBilling
Founded: 2007
United States
www.multibilling.com
Util360:

Company Information

Util360
Founded: 2010
United States
www.util360.com
MultiBilling:

Alternatives

Util360:

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MultiBilling:

Categories

Utility Billing Supported
Util360:

Categories

MultiBilling:

Integrations

No info available.
Util360:

Integrations

No info available.
MultiBilling:
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Claim MultiBilling and update features and information
Util360:
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