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About

Movate offers end-to-end customer clustering and deeper insights into customer sentiments, buying behavior, and satisfaction-levels, to drive business success. Other offerings include Churn Analytics, CX Improvements (CSAT, NPS), Operational Excellence, and Productivity improvements. Powered by AI, our platform helps brands understand finer details about customer’s lifecycle. Data collected from heterogeneous sources is analyzed, and filtered to pave the way for actionable insights that service providers can consume. They help in analyzing customer churn, buying patterns, CX improvements, (CSAT and NPS), customer sentiments, and satisfaction levels. With this data now available to brands and organizations, they can change many aspects of their business – and these insights cut across all functions in a business. The platform uses a variety of data sets like support logs data, customer satisfaction data, and buying patterns in terms of recency, frequency, and monetary values.

About

Measure, understand, and act on customer feedback. Customer experience software to automate your experience and loyalty surveys. Analyze customer feedback. Take action in your current IT systems. Make customer feedback a natural part of everyday life. Automate your surveys, get an overview of customers’ experiences, and take action where it creates value. We make it easy to measure, understand and act on customer feedback. nps.today replaces complicated questionnaires with few, specific questions, at times that are relevant to the recipient. Use automated triggers across the entire customer journey with data-driven surveys. Embed your customer satisfaction surveys or loyalty surveys across all channels and in your external communication. Benefit from dashboards to analyze where to make changes and improve customer experiences. Use categorization or AI to identify opportunities for improvement. Combine other data sources for increased insights.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-sized to large organizations

Audience

Businesses in need of a tool to measure, understand, act on customer feedback ,and automate their experience management process

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€137 per year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Movate
Founded: 1996
United States
www.movate.com

Company Information

nps.today
Denmark
nps.today/

Alternatives

Alternatives

Hello Customer

Hello Customer

Insider Metrics
Delighted

Delighted

Qualtrics
Zence Feedback

Zence Feedback

Easyrewardz
Touchpoint CX

Touchpoint CX

Touchpoint Group

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Apsis One
Freshdesk
HubSpot CRM
HubSpot Customer Platform
IntraManager
Jira
Lime CRM
Mailchimp
Microsoft Dynamics 365
Microsoft Power Apps
Microsoft Power Automate
Microsoft Teams
Podio
Puzzel
SOAtest
Salesforce
TOPdesk
Zapier
Zendesk
e-conomic

Integrations

Apsis One
Freshdesk
HubSpot CRM
HubSpot Customer Platform
IntraManager
Jira
Lime CRM
Mailchimp
Microsoft Dynamics 365
Microsoft Power Apps
Microsoft Power Automate
Microsoft Teams
Podio
Puzzel
SOAtest
Salesforce
TOPdesk
Zapier
Zendesk
e-conomic
Claim Movate and update features and information
Claim Movate and update features and information
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Claim nps.today and update features and information