MouseStats vs. Qualaroo Comparison


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About Record the full session of real visitors like a camera on your website and playback their page views like a movie. Browse millions of visitor real interactions on your website and understand what they want. Just do what you want and watch the playback of your recorded session in playback demo, or get more information. A great comprehensive solution to collect, process, visualize and understand collective behavior of visitors in all devices such as desktop, tablet and mobile. Ask your visitors what they think. The combination of statistics and real reviews is an excellent solution to figure out the issues, and achieving to a vast amount of ideas directly from the end-users. Run your own comprehensive multi-step surveys and ask for people ideas with predefined multiple choice questions or even let them type their own report or concern. Collect and analyze behavior of your form visitors. You will have a comprehensive form report after a short while to improve your forms dramatically.	About Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Marketers and UX professionals that want to learn how visitors use their website in order to increase conversions	Audience User researchers and UX designers
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29 per month Or $25 per month if billed annually Free Version Not Supported Free Trial Not Supported	Pricing $64/Month 20% off $ 0.40 per Response/month (billed monthly) More discount on annual billing Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews
	Pros & Cons from Real Users Pros It comes with IBM-powered AI Watson Sentiment Analysis that analyzes feedback and turns it into qualitative data. It makes it easy for us to assess verbatim feedback. Plus, it has a variety of survey templates which makes it easy for us to just pick one survey, customize it, and publish on our website. Qualaroo's freeform text answer options allow our customers to express themselves without restraint, this is much needed for our business to improve our services. Qualaroo is definitely better than its competitors in terms of how quickly you can set it up on your website and it doesn't affect your website speed also. Its AI-powered analytics and reports are really helpful. Its geo and event targeting feature let you collect feedback from the right people at the right time. Qualaroo is a customer and user feedback software that lets you collect valuable feedback from users and website visitors in real-time. Their IBM Watson feature is just amazing because it enables you to analyze collected feedback automatically. It is pretty handy while evaluating lengthy feedback as well as comments by making sense of them. Simple to set up and launch. No code. Just a point-and-click dashboard. We use Salesforce, and Qualaroo integrated right away with it. The surveys felt like a part of our system, branded with our logo and colors. Cons They should include a little more features in the free trial version. I have nothing more to say, just filling the space right now. As we dived deeper into exploring the software, there were so many features to choose from many more customization options that it seemed overwhelming for a brief period of time, but the basic templates are easy to understand and we have been using them since then. User sentiments analysis reports can be better and detailed. A deeper analysis of user sentiments will definitely help businesses to convert more. The design section and features have to be updated, especially reporting. Qualaroo could do with more survey templates. We saw about a dozen or so, but many were only slightly different variations of the same theme. The results of our surveys were categorized into only broad sentiments like joy or fear or anger. It seemed too basic for such advanced tech. We wanted some of our surveys to end if the user responded in a certain way. Took us a while to figure out the logic branching, but that may just be us.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information MouseStats Founded: 2012 Canada www.mousestats.com	Company Information ProProfs Founded: 2010 United States qualaroo.com
Alternatives VWO Insights Wingify	Alternatives Userback
Hotjar	GutCheck
WebMaxy Analyzer WebMaxy	Informizely
Go Analyze Analyze Enterprises	Hotjar
Reactflow View All	WebMaxy Analyzer WebMaxy View All
Categories Customer Journey Mapping Tools Supported Heatmap Supported Survey Supported Web Analytics Supported	Categories Customer Engagement Supported Customer Feedback Supported Customer Journey Mapping Tools Supported Customer Retention Supported NPS Supported Survey Supported User Research Supported UX Supported
Show More Features Web Analytics Features Campaign Management Not Supported Conversion Tracking Not Supported Form Analytics Supported Goal Tracking Not Supported Keyword Tracking Not Supported Multiple Site Management Not Supported Pageview Tracking Not Supported Referral Source Tracking Not Supported Site Search Tracking Not Supported Time on Site Tracking Not Supported User Interaction Tracking Not Supported	Customer Journey Mapping Tools Features Action Management Not Supported Attribution Modeling Not Supported Behavioral Analytics Not Supported Collaboration Not Supported Customer Profiles Not Supported Data Import / Export Not Supported Predictive Analytics Not Supported Surveys & Feedback Supported Templates Not Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Not Supported Content Syndication Supported Feedback Collection Not Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported UX Features Animation Not Supported For Mobile Supported For Websites Supported Heatmaps Not Supported Prototyping Supported Screen Activity Recording Not Supported Unmoderated Testing Not Supported Usability Testing Supported User Journeys Not Supported User Research Supported
Integrations Freshpaint Supported 5X Not Supported BI Book Not Supported Chattermill Not Supported Decibel Not Supported Easyflow Not Supported Emailable Not Supported Google Tag Manager Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Kissmetrics Not Supported Latitude Not Supported NeverBounce Not Supported Rippling Not Supported Tableau Not Supported Thinkific Not Supported WordPress Supported Wufoo Not Supported Zendesk Supported Show More Integrations View All 7 Integrations	Integrations Freshpaint Supported 5X Supported BI Book Supported Chattermill Supported Decibel Supported Easyflow Supported Emailable Supported Google Tag Manager Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported Kissmetrics Supported Latitude Supported NeverBounce Supported Rippling Supported Tableau Supported Thinkific Supported WordPress Not Supported Wufoo Supported Zendesk Not Supported Show More Integrations View All 28 Integrations
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