+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Jotform
    8,632 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • Sogolytics
    868 Ratings
    Visit Website
  • SurveyLegend
    1,882 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • Adobe Experience Manager
    1,865 Ratings
    Visit Website
  • SurveyJS
    62 Ratings
    Visit Website
  • BrandMail
    327 Ratings
    Visit Website

About

All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.

About

Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that have a digital presence and want to listen, collect, and act on customer feedback

Audience

Companies searching for an all-in-one GDPR-compliant solution to manage customer and employee feedback

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$229/month
Growth Package: $229/month
Turbo Package: $579/month
Enterprise: Request Quote
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 3.5 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Its custom survey URL and mobile surveys are the main features which I like the most. It covers almost all topics for all age groups.
  • Its custom survey URL and mobile surveys are the main features which I like the most. Its library has good collections too.

Cons

  • There is not a free version of Netigate and that is not heartening.
  • There is not a free version of Netigate and that is not heartening to hear.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mopinion
Founded: 2013
Netherlands
www.mopinionlabs.com

Company Information

Netigate
Founded: 2005
Sweden
www.netigate.net

Alternatives

Hello Customer

Hello Customer

Insider Metrics

Alternatives

Zest

Zest

Zestmeup
Delighted

Delighted

Qualtrics
SurveyOL

SurveyOL

SurveyOL.com
Delighted

Delighted

Qualtrics

Categories

Categories

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Marketing Analytics Features

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Adobe Marketo Engage
Basecamp
Contentsquare
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Lightspeed eCommerce
Magento
NextDNS
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Slack
Startdeliver
Trello
WordPress
Zendesk

Integrations

Adobe Marketo Engage
Basecamp
Contentsquare
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Lightspeed eCommerce
Magento
NextDNS
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Slack
Startdeliver
Trello
WordPress
Zendesk
Claim Mopinion and update features and information
Claim Mopinion and update features and information
Claim Netigate and update features and information
Claim Netigate and update features and information