Mopinion vs. Netigate Comparison


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About All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.	About Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies that have a digital presence and want to listen, collect, and act on customer feedback	Audience Companies searching for an all-in-one GDPR-compliant solution to manage customer and employee feedback
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $229/month Growth Package: $229/month Turbo Package: $579/month Enterprise: Request Quote Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 3.5 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Its custom survey URL and mobile surveys are the main features which I like the most. It covers almost all topics for all age groups. Its custom survey URL and mobile surveys are the main features which I like the most. Its library has good collections too. Cons There is not a free version of Netigate and that is not heartening. There is not a free version of Netigate and that is not heartening to hear.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Mopinion Founded: 2013 Netherlands www.mopinionlabs.com	Company Information Netigate Founded: 2005 Sweden www.netigate.net
Alternatives Hello Customer Insider Metrics	Alternatives Survio
ModalCast	Responsr
Saber Feedback	Zest Zestmeup
Delighted Qualtrics	SurveyOL SurveyOL.com
Press'nXPress View All	Delighted Qualtrics View All
Categories Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Marketing Analytics Supported NPS Supported Survey Supported Text Analytics Supported Visual Feedback Supported	Categories Customer Feedback Supported Employee Feedback Supported Employee Survey Supported NPS Supported Survey Supported Text Analytics Supported User Research Supported
Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Not Supported Bug Reports Not Supported Community Feedback Tools Supported Live Chat Not Supported Negative Feedback Management Not Supported Net Promoter Score (NPS) Not Supported Screenshot / Screen Capture Not Supported Surveys Supported User Testing Tools Supported Video Feedback Not Supported Visual Feedback Tools Supported Voice of the Customer (VoC) Supported Website Feedback Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Not Supported Channel Attribution Not Supported Customer Journey Mapping Not Supported Dashboard Supported Performance Metrics Not Supported Predictive Analytics Not Supported ROI Tracking Not Supported Social Media Metrics Not Supported Website Analytics Supported	Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported
Integrations Adobe Analytics Supported Asana Supported Basecamp Supported Contentsquare Supported HubSpot CRM Supported HubSpot Customer Platform Supported Jira Supported Lightspeed eCommerce Supported Magento Supported NextDNS Supported Optimizely One Supported Progress Sitefinity Supported Salesforce Supported Slack Supported Startdeliver Not Supported Trello Supported VWO Testing Supported WordPress Supported Zapier Supported Zendesk Supported Show More Integrations View All 23 Integrations	Integrations Adobe Analytics Not Supported Asana Not Supported Basecamp Not Supported Contentsquare Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Jira Not Supported Lightspeed eCommerce Not Supported Magento Not Supported NextDNS Not Supported Optimizely One Not Supported Progress Sitefinity Not Supported Salesforce Not Supported Slack Not Supported Startdeliver Supported Trello Not Supported VWO Testing Not Supported WordPress Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations View All 1 Integration
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