Moosend vs. SmartMail Comparison


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About Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 100+ email templates, automation recipes, and AI Writer, users can set up their campaigns right away. And they can rest assured emails will reach the inbox as Moosend scores a 98% deliverability rate. They can also use advanced features like Audience Discovery to get smart segments based on customer behavior, transactional emails to send important updates at the right time, and custom reports to track the numbers they need. Users can pick a pricing plan that works for them. Or, create a custom plan with add-ons of their choice. No matter their plan, they can reach the support team through email or chat and get advice on how to optimize their campaigns. Finally, Moosend is GDPR and ISO-27001 compliant and follows all the latest security standards to guarantee customer data remains safe.	About SmartMail is a fully managed "done for you" service helping eCommerce companies send high converting lifecycle and behavioral email marketing campaigns. They fail because they think software (like Klaviyo or MailChimp, etc) is all they need to drive more sales. The truth is that email marketing tools are like a deck of cards, they don't make you a magician. The biggest factor in whether you'll grow your email list, craft high converting campaigns and ultimately increase your monthly revenue is the level of expertise in planning, implementing and optimizing your campaigns. You can try doing everything on your own in-house, or you can eliminate all the guess work and fast track your path to success by hiring the SmartMail Team to deliver the right strategy and execution to generate outstanding results. The old approach of batch and blast doesn't cut it anymore. In today's world, your customers expect a personalized user experience along their buying journey with your brand.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small & Mid-Size Business	Audience eCommerce companies searching for a solution to manage their behavioral email marketing campaigns
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.00 per month Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.6 / 5 features 4.6 / 5 design 4.4 / 5 support 4.2 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Simple features, simple to use. some decent features like cart abandonment, newsletters, email design, etc. Moosend is very powerful email marketing cum automation tool. It works based on drag and drop technique. all your current email templates can be imported to Moosend and can be set up Home automation based on trigger. It supports split testing and trigger based action. Reports tell the story about the client's engagement. Marketing automation for scheduling email features is great. It also offers to design or select great templates. Moosend is top of the line marketing campaign and automation platform which offers features as email marketing, marketing automation, tracking reports and analytics. The automation part is vey effective and have enough logics to cover most of the common scenarios. Works super well and has a lot of really cool features that are included within it. Automations especially. Cons Not a very attractive user interface. Not as feature rich as the big players. email editor is bit clunky. It is very capable email marketing and automation tool, which you can completely rely upon. No cons. Overall it worked excellent for me. Nothing to share about the con. Moosend is a great marketing automation platform and I am very much satisfied with it. There is a learning curve for using it and figuring it out.	Pros & Cons from Real Users Pros There are no pros because I don't expect anything good from such an unprofessional business . Avoid it. Cons Very unprofessional and wasted my time for nothing and I don't like time wasters.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Moosend Founded: 2012 United Kingdom www.moosend.com	Company Information SmartMail United States www.smartmail.io
Alternatives Critical Impact	Alternatives MailCharts Validity
Routee AMD Telecom	Klaviyo
MoonMail	1AutomationWiz
SendGrid Twilio SendGrid	SendWILL CWILL
Brevo View All	emfluence Marketing Platform emfluence View All
Categories Bulk Email Supported Drag and Drop Email Builders Supported eCommerce Marketing Supported Email Marketing Supported Email Template Design Supported Marketing Automation Supported Online Form Builders Supported SMTP Supported	Categories eCommerce Marketing Supported Email Marketing Supported
Email Marketing Features A/B Testing Supported Artificial Intelligence Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported eCommerce Marketing Features AB Testing Not Supported Abandoned Cart Email Supported Analytics / ROI Tracking Supported Customer Data Profiles Not Supported Dynamic Content Supported Email Marketing Supported Email Personalization Supported Facebook Ads Not Supported Google Ads Not Supported Product Recommendations Supported Push Notifications Not Supported Retargeting Not Supported Search Marketing Not Supported Segmentation Supported Signup Forms & Popups Supported SMS Marketing Not Supported Social Marketing Not Supported Triggered Emails Supported Website Visitor Tracking Supported Show More Features Email Template Design Features A/B Testing Not Supported Code From Scratch Supported Drag & Drop Editing Supported Image Library Supported Import HTML Code Supported Mobile-Friendly / Responsive Supported Potential Issue Identification Not Supported Premade Templates Supported Proofing Not Supported Reporting / Analytics Not Supported Text Editor Supported Theme Editor Supported Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Supported Lead Scoring Supported Sales Intelligence Not Supported Search Marketing Not Supported Segmentation Supported Social Marketing Not Supported Website Visitor Tracking Supported Online Form Builders Features Artificial Intelligence Supported Assign Roles / Permissions Not Supported Collaboration Tools Not Supported Conversational Forms Not Supported Data Tables Not Supported Drag & Drop / No Code Supported Export to PDF Not Supported HIPAA Compliant Supported Import Existing Forms Supported Mobile Forms Supported Offline Forms Not Supported Pre-made Templates Supported Quizzes / Questionnaires Supported Reporting / Data Visualization Supported Signup Forms Supported Surveys Not Supported
Integrations CS-Cart Free Supported Cloud Funnels Supported Cognito Forms Supported Convert Pro Supported ConvertBox Supported Funnel Wolf Supported Google Contacts Supported Interact Supported Lyftrondata Supported MailOptin Supported Pabbly Email Marketing Supported Peaka Supported Pitchsail Supported SilFer Bots Supported TOPOL.io Supported Tabular Supported Taplink Supported Unifonic Supported Uplup Supported Zenkit Projects Supported Show More Integrations View All 88 Integrations	Integrations CS-Cart Free Not Supported Cloud Funnels Not Supported Cognito Forms Not Supported Convert Pro Not Supported ConvertBox Not Supported Funnel Wolf Not Supported Google Contacts Not Supported Interact Not Supported Lyftrondata Not Supported MailOptin Not Supported Pabbly Email Marketing Not Supported Peaka Not Supported Pitchsail Not Supported SilFer Bots Not Supported TOPOL.io Not Supported Tabular Not Supported Taplink Not Supported Unifonic Not Supported Uplup Not Supported Zenkit Projects Not Supported Show More Integrations
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