MoorfoxDevSmooth Software Inc.
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Spiceworks MSPSpiceworks
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Related Products
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About
Moorfox is remote monitoring and management (RMM) software for MSPs and internal IT teams looking after Windows and Linux machines. One small, self-updating agent gives you remote desktop, a remote terminal, file transfer, process and service control, patch management with weekly install windows in each device's own timezone, threshold alerts routed per customer, a per-machine security score, and live hardware and software inventory. Saved scripts can be chained into flows. Agents connect outbound only, so nothing is opened inbound, and sessions are encrypted end to end. Every action lands in an append-only activity log. QuickSupport handles attended sessions on machines you do not manage, with a nine-digit code and nothing left installed. Free for up to 10 devices with every feature and no card, then $2 per device per month. No tiers, no contract, no minimum.
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About
With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
MSPs and internal IT teams managing Windows and Linux fleets
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Audience
Businesses and organizations searching for a central hub solution for running a help desk
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingFirst 10 devices free, then $2
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationDevSmooth Software Inc.
Canada
www.moorfox.com
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Company InformationSpiceworks
Founded: 2006
United States
www.spiceworks.com/free-managed-service-platform-software/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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MSP Features
Backup Management
Not Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Not Supported
Help Desk
Supported
Issue Management
Not Supported
Live Chat
Not Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Not Supported
Scheduling
Not Supported
IT Infrastructure Monitoring Features
Alerts / Notifications
Supported
Application Monitoring
Supported
Bandwidth Monitoring
Not Supported
Capacity Planning
Not Supported
Configuration Change Management
Supported
Data Movement Monitoring
Not Supported
Health Monitoring
Not Supported
Multi-Platform Support
Not Supported
Performance Monitoring
Supported
Point-in-Time Visibility
Not Supported
Reporting / Analytics
Not Supported
Virtual Machine Monitoring
Supported
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Integrations
ManageEngine Patch Manager Plus
Not Supported
Simplesat
Not Supported
ZIRO
Not Supported
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Integrations
ManageEngine Patch Manager Plus
Supported
Simplesat
Supported
ZIRO
Supported
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