SmartCOMM

SmartCOMM

Smart Communications
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About

Seamlessly chat with external contacts. Mio syncs communication across Slack, Microsoft Teams, and Cisco Webex Teams. Effortlessly chat with an unlimited number of customers, clients, and partners. Collaborate with customers as you would with colleagues. Reach customers in the messaging app they use, from the app you use. Keep an open line of communication when collaborating on projects. Chat in one place, not all over the place. Say goodbye to worrying about shadow IT and too many guest accounts. Authorize the Mio app and invite external contacts in minutes. Join as many universal channels as you'd like. First three universal channels you create are free. Microsoft Teams, Slack, and Webex Teams users can directly message each other from their preferred chat app. Synchronize channels and spaces so you and your colleagues are always on the same page. Mio syncs all the features your teams depend on everyday. Mio securely integrates with your messaging platforms.

About

The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to sync internal company communications across Microsoft Teams, Slack, and Webex Teams. Mio allows interoperable chat across apps

Audience

Customer Communications Management software that helps companies maximize omnichannel experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mio
Founded: 2015
United States
m.io

Company Information

Smart Communications
Founded: 2004
United States
www.smartcommunications.com

Alternatives

Zoom Team Chat

Zoom Team Chat

Zoom Communications

Alternatives

Slack

Slack

Salesforce
Zoom

Zoom

Zoom Communications
Hyland Content Composer

Hyland Content Composer

Hyland Software

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Integrations

Incept
Microsoft Teams
Slack

Integrations

Incept
Microsoft Teams
Slack
Claim Mio and update features and information
Claim Mio and update features and information
Claim SmartCOMM and update features and information
Claim SmartCOMM and update features and information