Mindcat Dispatch

Mindcat Dispatch

Mindcat Technology Consultants FZE
Mindcat Inbox

Mindcat Inbox

Mindcat Technology Consultants FZE
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About

Mindcat Dispatch is delivery management software for operators with their own drivers in the UAE and Saudi Arabia: water and gas distributors, restaurants, grocers, pharmacies and licensed delivery companies. Orders that arrive on WhatsApp, by phone or from a merchant's Excel manifest go onto one dispatch board, by stage, so nothing waits unseen in a chat. Dispatchers see every driver and van on a live map and assign the nearest one. Drivers get their stops, navigation and proof-of-delivery steps (photo or signature) on a phone app. Customers get a tracking link, business customers and merchants get a portal to book and follow orders, and finance sees the cash on delivery counted per driver before the vans are back. Each client gets its own copy, hosted in the UAE or in Jeddah or Riyadh, set up and run by Mindcat. Priced per driver per month in AED or SAR; dispatchers, admins and finance users are free. Every size is set up with you; there is no self-serve start yet.

About

Mindcat Inbox is a WhatsApp CRM and shared inbox for real estate brokerages and sales teams in Dubai and Riyadh. Leads from WhatsApp, Bayut, Property Finder, Instagram and your website chat land in one inbox on the company number, each assigned to an agent, so the client stays with the brokerage when an agent leaves. Agents see the lead's file beside the chat and use the same inbox on their phones. Managers send WhatsApp broadcasts with approved templates and see reports per agent, desk and number. Fields for the Trakheesi permit, Madmoun QR or REGA ad licence can be added to every lead during setup. WhatsApp runs through Meta's WhatsApp Business API on your own number. Hosted in the UAE or Saudi Arabia and run by Mindcat. Priced per agent per month in AED or SAR; up to 5 agents can start on a fixed quick-start package.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Delivery and logistics operators in the UAE and Saudi Arabia with their own drivers

Audience

Real estate brokerages in Dubai and Riyadh

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

AED 119 per driver per month
You pay per driver per month. The price per driver drops as your fleet grows: each band’s price applies only to the drivers inside that band. Dispatchers, admins and finance users are free.

Band: AED | SAR | USD per month
1 to 10: 119 | 119 | 32
11 to 50: 59 | 59 | 16
51 to 200: 45 | 45 | 12
201 and up: 35 | 35 | 9.50
Worked example. A water distributor with 30 drivers pays 10 × 119 + 20 × 59 = AED 2,370 a month (SAR 2,370, about USD 645). With 10 drivers it is AED 1,190. With 200 it is AED 10,300.

How you run it changes the multiplier.

Shared, hosted by us in the UAE: The driver price above | 3 drivers (AED/SAR 357)
Your own copy, hosted by us in the UAE or Saudi Arabia: Driver price × 2.25 | AED/SAR 18,349 (USD 4,996)
In your own cloud or servers, run by us: Driver price × 1.25, and you pay your cloud bill directly | AED/SAR 11,549 (USD 3,145)
Set up with you, at every size. Mindcat Dispatch has no self-serve start yet. Your drivers’ app is built and published under your own Apple and Google store accounts, which is hands-on work, so every plan starts with a written plan and the setup below.

One-time setup. Up to 10 drivers: AED/SAR 7,500 (USD 2,042). 11 to 50: AED/SAR 14,900. 51 to 200: AED/SAR 29,900. Above 200: from AED/SAR 59,900, scoped in writing. Setup covers your branding on the console, tracking page and driver app, importing drivers, vehicles and places, and training dispatchers and drivers in Arabic and English. In your own cloud, setup adds AED/SAR 8,900 (USD 2,423) for building it in your account, a security review and the runbook your IT team keeps.

Billed at cost, outside the driver price. WhatsApp and SMS messages, Google Maps, payment gateway fees and any AI use. We connect your own accounts so you see those bills directly. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Version Not Supported
Free Trial Not Supported

Pricing

AED 89/agent/month (~USD 24)
You pay per agent per month. An agent is anyone who replies to customers in that month. The price per agent drops as your team grows: each band’s price applies only to the agents inside that band. One owner or admin login that only reads reports is free.

Band: AED | SAR | USD per month
1 to 5: 89 | 89 | 24
6 to 20: 59 | 59 | 16
21 to 50: 45 | 45 | 12
51 and up: 35 | 35 | 9.50
Worked example. A brokerage with 12 agents pays 5 × 89 + 7 × 59 = AED 858 a month (SAR 858, about USD 234). With 5 agents it is AED 445. With 20 it is AED 1,330. With 50 it is AED 2,680.

How you run it changes the multiplier.

Shared, hosted by us in the UAE: The agent price above | 3 agents (AED/SAR 267)
Your own copy, hosted by us in the UAE or Saudi Arabia: Agent price × 2 | AED/SAR 4,649 (USD 1,266)
In your own cloud or servers, run by us: Agent price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,348)
Two ways to start. Up to 5 agents on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 agents, and at any size on your own copy or your own cloud, we set it up with you.

Quick start (we set it up): The shared plan, 1 to 5 agents | AED/SAR 2,500 (USD 680.74), fixed | Your logo on the website chat, one WhatsApp number connected once Meta has verified it, our real estate template (permit, QR, REGA licence and cash flag fields, labels, saved replies in Arabic and English), your contacts imported from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site morning. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 6 agents, and every size on your own copy or your own cloud | Up to 5 agents: AED/SAR 4,900 (USD 1,334). 6 to 20: AED/SAR 9,900 (USD 2,696). 21 to 50: AED/SAR 19,900 (USD 5,419). Above 50: from AED/SAR 39,900, scoped in writing. | A morning with your sales manager, then setup to a written plan: your WhatsApp number on Meta’s WhatsApp Business API, website chat, your lead fields (permit, QR, REGA licence, cash flag), labels, saved replies in Arabic and English, Slack alerts and training. From 6 agents it also covers teams by desk, automatic assignment and Salesforce lead sync; for 1 to 5 agents, Salesforce lead sync is AED/SAR 3,900 (USD 1,062).
Billed at cost, outside the agent price. Meta’s WhatsApp message fees, SMS and any AI use. Meta bills your own WhatsApp Business account directly, so you see that bill. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
F-15, Warba Center, Deira, Dubai, United Arab Emirates
mindcat.ai/apps/dispatch

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
F-15, Warba Center, Deira, Dubai, United Arab Emirates
mindcat.ai/apps/inbox

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Categories

Categories

Real Estate Supported
Real Estate CRM Supported

Transportation Dispatch Features

Billing & Invoicing Not Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Real Estate CRM Features

Campaign Management Not Supported
Client / Property Matching Not Supported
Contact Management Supported
Dashboard Supported
Email Marketing Not Supported
Interaction Tracking Not Supported
Lead Management Supported
Property Alerts Not Supported
Referral Tracking Not Supported
Segmentation Not Supported

Integrations

WhatsApp Supported
Mindcat Desk Not Supported
Salesforce Not Supported
Slack Not Supported

Integrations

WhatsApp Supported
Mindcat Desk Supported
Salesforce Supported
Slack Supported
Claim Mindcat Dispatch and update features and information
Claim Mindcat Dispatch and update features and information
Claim Mindcat Inbox and update features and information
Claim Mindcat Inbox and update features and information