Simplesat

Simplesat

Pronto Holdings
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About

MindProbe is an AI-powered research platform designed to help brands and agencies turn customer feedback into actionable insights quickly. The platform enables teams to run surveys, collect responses, and analyze data without relying on complex spreadsheets or traditional research agencies. MindProbe uses AI to automatically generate survey questions, process responses, and produce clear reports and dashboards. Businesses can use the platform for product testing, customer experience research, market analysis, and feedback collection. The system transforms raw data into ready-to-share presentations and insights that support faster decision-making. With shared workspaces and integrations, teams can collaborate on research projects without long feedback chains. By combining automation and analytics, MindProbe helps organizations move from feedback collection to strategic decisions in minutes.

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

DTC brands, marketers, product teams, and agencies that need fast, AI-powered tools to collect customer feedback and generate actionable market research insights

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0/month
Free Version Supported
Free Trial Supported

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

MindProbe
Founded: 2026
United Arab Emirates
www.mindprobe.ai/

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Alternatives

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Qualaroo

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Categories

Customer Feedback Supported
Survey Supported
User Research Supported

Categories

Customer Feedback Supported
NPS Supported
Survey Supported

Customer Feedback Features

Alerts / Notifications Not Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Integrations

BrightGauge Not Supported
ConnectWise PSA Not Supported
Datto Workplace Not Supported
Dropbox Not Supported
Gmail Not Supported
Gorgias Not Supported
HappySat Not Supported
HubSpot Marketing Hub Not Supported
Klaviyo Not Supported
LiveAgent Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Supermetrics Not Supported
WHMCS Not Supported
Wufoo Not Supported
ZenMaid Software Not Supported
Zendesk Explore Not Supported

Integrations

BrightGauge Supported
ConnectWise PSA Supported
Datto Workplace Supported
Dropbox Supported
Gmail Supported
Gorgias Supported
HappySat Supported
HubSpot Marketing Hub Supported
Klaviyo Supported
LiveAgent Supported
Microsoft Dynamics 365 Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Salesforce Supported
ServiceNow Supported
Supermetrics Supported
WHMCS Supported
Wufoo Supported
ZenMaid Software Supported
Zendesk Explore Supported
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Claim MindProbe and update features and information
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