There There

There There

Spatie
+
+

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About

We are an intelligent HelpDesk, we will optimize management processes, increase the productivity of your team and increase the efficiency of your support. Offer more possibilities to your customers, opening tickets from different devices. Have more flexibility to configure your customers' SLA in a unique, simple and direct way. Use the mobile app of the inventory management system and ensure the good management of IT assets, through the monitoring and total control of the entire equipment park of your customers wherever and whenever you want. Increase the productivity of your technical support team with intelligent and automated inventory control , see some of the resources. Optimize your management and relationship with your customers! Get alerts of key machine features on your dashboard. Workflow, automation and ticket triggers. Password Vault, satisfaction survey, ticket scheduling, follow customer, service catalog, follow ticket, ticket conference, advanced dashboard.

About

There There is an AI-assisted, human-in-the-loop helpdesk built by Spatie in Belgium. There There unifies email channels and an embeddable chat widget in one workspace, then uses documentation, authored articles and resolved tickets to draft replies and summarise conversations. AI drafts; a human sends. Automations use triggers, conditions, and actions to bring the right context and ticket actions. One workspace can hold every product the team runs. Customer data is hosted on EU infrastructure via UpCloud. AI features use OpenAI. Transactional email goes through Postmark. There There is GDPR compliant and signs Data Processing Agreements. API access, webhooks, Discord, Slack notifications with live ticket context, a beta CLI, and agent-facing tooling are available for teams that need them.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses seeking an intelligent management system to optimize the management and relationship with their customers

Audience

Customer-support teams at organizations that handle customer questions through email and chat, including teams supporting multiple products or services.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$25 per month
(PROFESSIONAL)
US$25.00
/per user


(ENTERPRISE)
US$35.00
/per user
Free Version Not Supported
Free Trial Supported

Pricing

$59/user/month
Pay per user: $59 per user/month, up to 2 channels; guests and clients are free. Unlimited: $349/month billed annually, or $399/month billed monthly, with unlimited users and channels. Prices shown in USD exclude VAT. Nonprofit discount: 10%. The pricing FAQ also displays €49 per active user/month for the per-user plan.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Milvus
Founded: 2016
Brazil
milvus.com

Company Information

Spatie
Belgium
there-there.app/

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Categories

Help Desk Supported

Categories

Help Desk Supported

Integrations

AI-Q NVIDIA Blueprint Supported
ChatGPT Plus Supported
ChatGPT Pro Supported
Coral Supported
Elestio Supported
Haystack Supported
IBM watsonx.data Supported
Kong AI Gateway Supported
LLMWare.ai Supported
Langflow Supported
Model Context Protocol (MCP) Not Supported
NLWeb Supported
OmniMind Supported
OpenLIT Supported
Pillar Security Supported
Slack Not Supported
Unremot Supported
Voxel51 Supported
WhatsApp Supported
Zabbix Supported

Integrations

AI-Q NVIDIA Blueprint Not Supported
ChatGPT Plus Not Supported
ChatGPT Pro Not Supported
Coral Not Supported
Elestio Not Supported
Haystack Not Supported
IBM watsonx.data Not Supported
Kong AI Gateway Not Supported
LLMWare.ai Not Supported
Langflow Not Supported
Model Context Protocol (MCP) Supported
NLWeb Not Supported
OmniMind Not Supported
OpenLIT Not Supported
Pillar Security Not Supported
Slack Supported
Unremot Not Supported
Voxel51 Not Supported
WhatsApp Not Supported
Zabbix Not Supported
Claim Milvus and update features and information
Claim Milvus and update features and information
Claim There There and update features and information
Claim There There and update features and information