There ThereSpatie
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About
We are an intelligent HelpDesk, we will optimize management processes, increase the productivity of your team and increase the efficiency of your support. Offer more possibilities to your customers, opening tickets from different devices. Have more flexibility to configure your customers' SLA in a unique, simple and direct way. Use the mobile app of the inventory management system and ensure the good management of IT assets, through the monitoring and total control of the entire equipment park of your customers wherever and whenever you want. Increase the productivity of your technical support team with intelligent and automated inventory control , see some of the resources. Optimize your management and relationship with your customers! Get alerts of key machine features on your dashboard. Workflow, automation and ticket triggers. Password Vault, satisfaction survey, ticket scheduling, follow customer, service catalog, follow ticket, ticket conference, advanced dashboard.
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About
There There is an AI-assisted, human-in-the-loop helpdesk built by Spatie in Belgium. There There unifies email channels and an embeddable chat widget in one workspace, then uses documentation, authored articles and resolved tickets to draft replies and summarise conversations. AI drafts; a human sends. Automations use triggers, conditions, and actions to bring the right context and ticket actions. One workspace can hold every product the team runs. Customer data is hosted on EU infrastructure via UpCloud. AI features use OpenAI. Transactional email goes through Postmark. There There is GDPR compliant and signs Data Processing Agreements. API access, webhooks, Discord, Slack notifications with live ticket context, a beta CLI, and agent-facing tooling are available for teams that need them.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses seeking an intelligent management system to optimize the management and relationship with their customers
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Audience
Customer-support teams at organizations that handle customer questions through email and chat, including teams supporting multiple products or services.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$25 per month
(PROFESSIONAL)
US$25.00 /per user (ENTERPRISE) US$35.00 /per user
Free Version
Not Supported
Free Trial
Supported
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Pricing
$59/user/month
Pay per user: $59 per user/month, up to 2 channels; guests and clients are free. Unlimited: $349/month billed annually, or $399/month billed monthly, with unlimited users and channels. Prices shown in USD exclude VAT. Nonprofit discount: 10%. The pricing FAQ also displays €49 per active user/month for the per-user plan.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMilvus
Founded: 2016
Brazil
milvus.com
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Company InformationSpatie
Belgium
there-there.app/
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Categories |
Categories |
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Integrations
AI-Q NVIDIA Blueprint
Supported
ChatGPT Plus
Supported
ChatGPT Pro
Supported
Coral
Supported
Elestio
Supported
Haystack
Supported
IBM watsonx.data
Supported
Kong AI Gateway
Supported
LLMWare.ai
Supported
Langflow
Supported
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Integrations
AI-Q NVIDIA Blueprint
Not Supported
ChatGPT Plus
Not Supported
ChatGPT Pro
Not Supported
Coral
Not Supported
Elestio
Not Supported
Haystack
Not Supported
IBM watsonx.data
Not Supported
Kong AI Gateway
Not Supported
LLMWare.ai
Not Supported
Langflow
Not Supported
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