MiVoice BusinessMitel Networks
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Related Products
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About
The on-premise business phone system that has everything your organization needs to deliver great customer experiences. MiVoice Business is at the heart of Mitel’s leading on-site communication solution (comprising of MiVoice Business, MiCollab, MiTeam Meetings & MiContact Center Business), enabling your organizations employees to instantly benefit from unified, scalable and mobile communications. It’s everything your business needs to take its communications to the next level—through mobility, team collaboration, video conferencing and exceptional customer experience delivery. MiVoice Business is designed to meet the needs of businesses from 5 to 130,000 users, in a single site or a multi-site network that spans the globe. Software running on Mitel Collaboration Service Appliances can be installed on industry-standard x-86 servers in a virtualized environment, which eliminates the need to support multiple appliances, especially for customers who choose a centralized UC deployment.
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About
Vocal One is the next generation cloud-based communication service provided by Vocal IP nationwide. Vocal One unifies the widest range of communication methods on mobile and desktop platforms, including HD voice calling, chat, web and video conferencing, SMS texting and Instant Messaging to create a unified communication platform for businesses. Vocal One works seamlessly from desk phones, laptops, tablets and from any smartphone/mobile device. You can move seamlessly from one environment to another, for example moving a call from a desk phone to a mobile device. Vocal IP offers the latest cloud-based omnichannel Call Center Software for enterprise and business customers nationwide. Allow you customer engagement teams to multi-task any incoming contact, ensuring optimal customer service. Recordings can be stored and archived based on the customer’s requirements and there are no limits to the number of messages a user can store.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes that want a business phone service solution
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Audience
Companies in need of a cloud-based communication service
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMitel Networks
Founded: 1973
Canada
www.mitel.com
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Company InformationVocal IP
Founded: 2006
United States
vocalip.com/voice/unified-communications/
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
CASH+ Call Recording Software
Gong
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
TimelyBill
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Integrations
CASH+ Call Recording Software
Gong
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
TimelyBill
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