SmartCOMM

SmartCOMM

Smart Communications
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About

Increase the efficiency, compliance, and personalization of regulated customer communications across all channels. Messagepoint uniquely provides intelligent approaches to managing the complex content in regulated, personalized communications. Our customers respond faster, with greater empathy and achieve a consistent customer experience across all channels – all while ensuring compliance and accuracy. Give non-technical business users intelligent control of customer communications. Streamline the creation and updating of Medicare communications. Giving you intelligent control over your content so you can deliver optimized, personalized, and compliant customer communications across any channel.

About

The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer communications management solution for companies

Audience

Customer Communications Management software that helps companies maximize omnichannel experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Messagepoint
Founded: 1998
Canada
www.messagepoint.com

Company Information

Smart Communications
Founded: 2004
United States
www.smartcommunications.com

Alternatives

Alternatives

Elixir Tango

Elixir Tango

Elixir Technologies
Postex

Postex

Postex Nederland B.V.
Hyland Content Composer

Hyland Content Composer

Hyland Software

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Integrations

Clickatell
Incept
OpenText Exstream
Quadient Inspire
Salesforce Marketing Cloud
Sefas
SendGrid
Twilio

Integrations

Clickatell
Incept
OpenText Exstream
Quadient Inspire
Salesforce Marketing Cloud
Sefas
SendGrid
Twilio
Claim Messagepoint and update features and information
Claim Messagepoint and update features and information
Claim SmartCOMM and update features and information
Claim SmartCOMM and update features and information