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About

Trusted by over 50,000 clients across the UK, US, Australia, and New Zealand, MessageMedia delivers the industry's leading short message service (SMS) solution. This award-winning SMS marketing software helps organizations of all types and sizes to improve operational efficiencies, enhance customer engagement, and boost revenue stream through the power of mobile messaging. MessageMedia offers a robust set of mobile messaging tools and functionalities that include promotions and marketing, alerts and notifications, appointment reminders, rostering, billing and payments, and more.

About

Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMB to Enterprise

Audience

Companies of all sizes

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49.00/month (USD)
Free platform trial (includes 25 free SMS credits) + three pricing options to choose from
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse.
  • They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them.

Cons

  • They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset! The problem persists for a few months now.
  • As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Sinch
Founded: 2008
Sweden
www.messagemedia.com

Company Information

Sinch
Founded: 2008
Sweden
www.sinch.com

Alternatives

Alternatives

smsmode

smsmode

smsmode©

Categories

Bulk SMS Supported
SMS Marketing Supported
SMS Survey Supported
UCaaS Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

Bloomreach Not Supported
Boost.ai Not Supported
Campus Cafe Supported
Comarch Loyalty Marketing Platform Not Supported
Commerce Layer Supported
Digitail Not Supported
Do Status Not Supported
Easyflow Supported
Facebook Messenger Not Supported
Inya.ai Not Supported
Mapp Marketing Cloud Not Supported
MessageMedia Not Supported
NetSuite Supported
Operata Not Supported
Quickwork Supported
Retainly Not Supported
SMS Gatez Not Supported
VETport Supported
Wufoo Supported
Zoho Marketing Automation Supported

Integrations

Bloomreach Supported
Boost.ai Supported
Campus Cafe Not Supported
Comarch Loyalty Marketing Platform Supported
Commerce Layer Not Supported
Digitail Supported
Do Status Supported
Easyflow Not Supported
Facebook Messenger Supported
Inya.ai Supported
Mapp Marketing Cloud Supported
MessageMedia Supported
NetSuite Not Supported
Operata Supported
Quickwork Not Supported
Retainly Supported
SMS Gatez Supported
VETport Not Supported
Wufoo Not Supported
Zoho Marketing Automation Not Supported
Claim MessageMedia and update features and information
Claim MessageMedia and update features and information
Claim Sinch and update features and information
Claim Sinch and update features and information