+
+

Related Products

  • SurveySparrow
    3,022 Ratings
    Visit Website
  • Sogolytics
    866 Ratings
    Visit Website
  • Birdeye
    5,030 Ratings
    Visit Website
  • SurveyLegend
    1,874 Ratings
    Visit Website
  • Jotform
    8,206 Ratings
    Visit Website
  • eMembership for Labor Unions
    12 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • Compete Club Management
    13 Ratings
    Visit Website
  • Gym Assistant
    238 Ratings
    Visit Website
  • ShapeNet
    84 Ratings
    Visit Website

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.

About

With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data

Audience

Customer Obsessed Enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MemberXP
United States
www.memberxp.com

Company Information

zenloop
Founded: 2016
Germany
www.zenloop.com/en/

Alternatives

Alternatives

Delighted

Delighted

Qualtrics

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Integrations

AccessOwl
BI Book
Circula
Easyflow
Emarsys
Facebook
Freshdesk
Magento
Microsoft PowerPoint
Salesforce Agentforce Marketing
Seven Senders
Shopify
Slack
Spryker
X (Twitter)
Yelp
Zapier
Zendesk

Integrations

AccessOwl
BI Book
Circula
Easyflow
Emarsys
Facebook
Freshdesk
Magento
Microsoft PowerPoint
Salesforce Agentforce Marketing
Seven Senders
Shopify
Slack
Spryker
X (Twitter)
Yelp
Zapier
Zendesk
Claim MemberXP and update features and information
Claim MemberXP and update features and information
Claim zenloop and update features and information
Claim zenloop and update features and information