+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website
  • SurveyLegend
    1,882 Ratings
    Visit Website
  • Jotform
    8,632 Ratings
    Visit Website
  • eMembership for Labor Unions
    12 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • Compete Club Management
    13 Ratings
    Visit Website
  • Gym Assistant
    240 Ratings
    Visit Website
  • ShapeNet
    84 Ratings
    Visit Website

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.

About

When it comes to delivering positive experiences, cause-and-effect insight can be your most powerful tool. But without knowing which actions will yield real benefits, business decision-making can quickly become a guessing game. Relying on simple correlations, incomplete data, or—worse yet, faulty assumptions based on previous experience—can waste valuable time and resources. Verint Predictive Modeling can help. This innovative suite of solutions can deliver a 360-degree view of customer and employee experiences by measuring them across a variety of touchpoints and predicting the best, most effective ways to enhance them. Armed with this insight, you can make better, more informed decisions that can impact revenue, loyalty, retention, and competitive advantage.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data

Audience

Brands of all kinds

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MemberXP
United States
www.memberxp.com

Company Information

Verint
Founded: 1994
United States
www.verint.com/voice-of-the-customer/predictive-modeling/

Alternatives

Alternatives

Delighted

Delighted

Qualtrics

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Data Virtuality
Facebook
Geomant
Microsoft PowerPoint
Minitab Statistical Software
Skypoint AI Platform
X (Twitter)
Yelp
ethosIQ Customer Engagement Platform

Integrations

Data Virtuality
Facebook
Geomant
Microsoft PowerPoint
Minitab Statistical Software
Skypoint AI Platform
X (Twitter)
Yelp
ethosIQ Customer Engagement Platform
Claim MemberXP and update features and information
Claim MemberXP and update features and information
Claim Verint Predictive Modeling and update features and information
Claim Verint Predictive Modeling and update features and information