MemberXP Survicate

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MemberXP:

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.
Survicate:

About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Launch targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources like support tickets, call transcripts, and App Store reviews, and auto-analyze it with Research Hub, our AI research repository. Ask AI Research Assistant questions and get answers backed by your actual data. With Survicate MCP, work with your feedback in Claude, ChatGPT, or Cursor: pull results and research summaries, start Research Hub projects, and create surveys right from the chat. 45+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack help you act on insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.
MemberXP:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Survicate:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
MemberXP:

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data
Survicate:

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.
MemberXP:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Survicate:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
MemberXP:

API

Offers API Not Supported
Survicate:

API

Offers API Not Supported
MemberXP:

Screenshots and Videos

Survicate:

Screenshots and Videos

MemberXP:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Survicate:

Pricing

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Version Not Supported
Free Trial Supported
MemberXP:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Survicate:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
MemberXP:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Survicate:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
MemberXP:

Company Information

MemberXP
United States
www.memberxp.com
Survicate:

Company Information

Survicate
Founded: 2013
Poland
survicate.com
MemberXP:

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MemberXP:

Categories

NPS Supported
Survey Supported
Survicate:

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
User Research Supported
MemberXP:

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported
Survicate:

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported
MemberXP:

Integrations

AccessOwl Not Supported
ActiveCampaign Not Supported
Adobe Marketo Engage Not Supported
Braze Not Supported
Campaign Monitor Not Supported
Customer.io Not Supported
Drip Not Supported
Fullstory Not Supported
Gong Not Supported
Google Analytics Not Supported
Google Cloud BigQuery Not Supported
HubSpot Marketing Hub Not Supported
Integry Not Supported
Kit Not Supported
Klaviyo Not Supported
Microsoft PowerPoint Supported
Mixpanel Not Supported
Optimizely One Not Supported
Slack Not Supported
Yelp Supported
Survicate:

Integrations

AccessOwl Supported
ActiveCampaign Supported
Adobe Marketo Engage Supported
Braze Supported
Campaign Monitor Supported
Customer.io Supported
Drip Supported
Fullstory Supported
Gong Supported
Google Analytics Supported
Google Cloud BigQuery Supported
HubSpot Marketing Hub Supported
Integry Supported
Kit Supported
Klaviyo Supported
Microsoft PowerPoint Not Supported
Mixpanel Supported
Optimizely One Supported
Slack Supported
Yelp Not Supported
MemberXP:
Claim MemberXP and update features and information
Claim MemberXP and update features and information
Survicate:
Claim Survicate and update features and information
Claim Survicate and update features and information