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About

Automate your business sales and customer service with the #1 cloud-based omnichannel CRM application in Indonesia, Mekari Qontak. Get full details about customers, conversations, offer statuses, and points of contact with the company. Track and view field team achievements with GPS live tracking for more effective job monitoring. Categorize database access per team by role to manage and protect your customer data. Mekari Qontak is equipped with various end-to-end features that can be accessed in real-time to spur the growth of your business. All-in-one chat and phone management solution to automate business. Track the location of the sales team and monitor KPIs and activities in real-time. End-to-end customer service management to increase efficiency. WhatsApp blast system, green tick, chatbot, and multi-admin/device for 1 number. Design without coding and customize bot messages as needed.

About

SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises and businesses in need of a solution to rapidly grow their sales, customer service and operations

Audience

Ecommerce brands, SMBs, and customer support or sales teams wanting a tool to unify communications, automate repetitive tasks, improve response times, and get insight into cross-channel customer behavior

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$69.77 per month
Free Version
Free Trial

Pricing

$12.72 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mekari
Indonesia
mekari.com/produk/qontak/

Company Information

SaleSmartly
United States
www.salesmartly.com

Alternatives

Barantum CRM

Barantum CRM

Barantum

Alternatives

GreenTick

GreenTick

Suscin Innovation Labs LLP

Categories

CRM

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

Instagram
LINE
Telegram
WhatsApp
Facebook Messenger
IPOT
Mekari Talenta
Meta AI
PartnerShare
Shopee
TikTok
VK
WeChat

Integrations

Instagram
LINE
Telegram
WhatsApp
Facebook Messenger
IPOT
Mekari Talenta
Meta AI
PartnerShare
Shopee
TikTok
VK
WeChat
Claim Mekari Qontak and update features and information
Claim Mekari Qontak and update features and information
Claim SaleSmartly and update features and information
Claim SaleSmartly and update features and information