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About

With Mayday, your knowledge is centralized, harmonized and intelligently redistributed internally in your contact tools or externally in an intelligent FAQ, where your users need it. The multiplication of tools can seriously hinder knowledge management. Bring all the business knowledge together in a single solution and make Mayday knowledge base the unique source of truth for all your collaborators. Knowledge that is easy to find, even in the middle of customer interaction, because it is delivered directly into the advisor's workspace. AI-enhanced search engine and intelligent content suggestions to increase the speed and quality of your responses.

About

phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ web app for PHP 7 and PHP 8. phpMyFAQ is a mobile-friendly, multilingual, scalable, completely database-driven FAQ software and offers the following features, from single FAQ sites up to enterprise ready integrations. You can administrate your users, groups, news, categories, FAQ records, attachments, comments, glossary items, stop words in the password protected administration backend. You can assign permissions to users and groups, you can create users and user groups with permissions and category and even record restrictions for viewing and creating/editing content. It's even possible to secure the whole FAQ frontend. Your users can easily find questions and answers using the search feature with search in all languages or in one category. You'll also get a list of the most popular searches and you get a graphical report. By using Elasticsearch you greatly improve the search experience for your users.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for an omnichannel knowledge base platform that boosts their customer service

Audience

Enterprises and companies interested in a FAQ software solution to create a knowledge base script

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mayday
France
www.mayday.fr/

Company Information

phpMyFAQ
Founded: 2001
Denmark
www.phpmyfaq.de/

Alternatives

Alternatives

Shelf

Shelf

Shelf.io
ScreenSteps

ScreenSteps

Blue Mango Learning Systems
KBPublisher

KBPublisher

Double Jade

Categories

Categories

Integrations

Aircall
Docker
Elasticsearch
Freshdesk
Front
Genesys Cloud CX
Intercom
MariaDB
Microsoft Dynamics 365
MySQL
Odigo
Oracle Cloud CX
PostgreSQL
RingCentral Automatic Call Recording
SQL Server
SQLite
Salesforce
Slack
Zendesk
iAdvize

Integrations

Aircall
Docker
Elasticsearch
Freshdesk
Front
Genesys Cloud CX
Intercom
MariaDB
Microsoft Dynamics 365
MySQL
Odigo
Oracle Cloud CX
PostgreSQL
RingCentral Automatic Call Recording
SQL Server
SQLite
Salesforce
Slack
Zendesk
iAdvize
Claim Mayday and update features and information
Claim Mayday and update features and information
Claim phpMyFAQ and update features and information
Claim phpMyFAQ and update features and information