MailMeter

MailMeter

Waterford Technologies
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About

Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed. Effective email management enables organizations to manage claims, resolve disputes, take back control over project correspondence and reduce the risk of losing sensitive information by ensuring all email is properly filed in a central location. Ideagen Mail Manager is an email management solution for Outlook designed to help project and client-based businesses have complete control of their email. We work with businesses where email management affects their ability to manage claims, project disputes, and the productivity of their staff. Dispute resolution is key in email management. As you can be sure you'll always be able to rely on an email in court, prove what's happened or who said what and find historical emails from years ago.

About

MailMeter is a cloud or on-premise based email management and compliance platform where you can find every single email in your organization, conduct eDiscovery, freedom of information, and DSAR’s searches on past email activity, email messages and attachments, directly from your desktop anywhere. The email archiving solution gives you the ability to narrow the scope of your search across email using clearly defined criteria. It offers group searching, tagging, export capabilities and much more. Email data management and compliance start with visibility – Waterford Technologies gives our clients the visibility they need for effective monitoring, eDiscovery, auditing, and reporting across a variety of data regulation standards. MailMeter empowers you to easily reduce email risk, detect and respond in real-time to threats, and prove regulatory compliance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and businesses seeking an email solution to manage their operations and improve their processes

Audience

Organizations that need to perform frequent in-depth searching and analysis for compliance, public records and eDiscovery on past email activity, email messages and attachments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$4/user/month
SaaS pricing available for cloud version and SaaS and perpetual pricing available for on-premise version.
Free Version
Free Trial

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • simple to use when using pc. No support on mobile device. Look elsewhere for similar service. Not the best choice.

Cons

  • too many limitations and shady support staff. Does not support mobile devices for filing sent emails.

Pros & Cons from Real Users

Pros

  • Has been invaluable for stubbing on-premise mailboxes, retrieving emails from staff who have left the organisation and as a public sector body it greatly assists us to deal with FOI requests in a timely fashion.
  • I like that there is a consolidation of features into a single pane so that I can easily access all features.
  • Invaluable for retrieving emails from staff who have left the organisation, and who's exchange accounts have been deleted. We are a public sector body, so greatly simplifies FOI requests. Individual Search functionality means less support calls to the IT helpdesk as users can search their own repositories without assistance Very powerful Boolean searches

Cons

  • Storage space for the archives was a problem for us when we had the system on-premise but that has been resolved now with the migration to the Cloud.
  • Some residual issues on updating search query indices.
  • On Prem solution needs Microsoft SQL licencing - resolved by moving to a cloud hosted environment

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ideagen
Founded: 1993
United Kingdom
www.mailmanager.com

Company Information

Waterford Technologies
Founded: 2000
United States, Ireland, United Kingdom
waterfordtechnologies.com

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Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Email Archiving Features

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
eDiscovery
Encryption
Retention Management
Storage Management
Threat Protection

eDiscovery Features

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Integrations

Microsoft Outlook
Azure Automation
Gmail
Microsoft 365
Microsoft Exchange

Integrations

Microsoft Outlook
Azure Automation
Gmail
Microsoft 365
Microsoft Exchange
Claim Ideagen Mail Manager and update features and information
Claim Ideagen Mail Manager and update features and information
Claim MailMeter and update features and information
Claim MailMeter and update features and information