Lynna

Lynna

Lynna Labs Ltd
MOON Chat

MOON Chat

THE MOON Agency
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About

Lynna is a hosted AI assistant that answers website visitors’ questions using a business’s own website, documents and notes. Businesses add a snippet to show a chat side panel, or share Lynna’s hosted page and QR code. The assistant provides answers with links to their sources and routes unanswered questions, requests for a person and other cases needing human judgment to the team. Staff can assign questions to branches or departments and reply by email; replies can be saved to the knowledge base for future answers. Lynna supports website crawling, document uploads, conversation history, knowledge-gap summaries and visitor data controls. It is designed for UK businesses that regularly answer customer questions, including letting agents, trades, salons, clinics, professional services and other local businesses.

About

MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UK businesses, starting with letting agents, that answer the same customer questions every day

Audience

Online stores and business websites that want an AI assistant answering customers from their real catalog and pages

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Version Not Supported
Free Trial Supported

Pricing

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lynna Labs Ltd
Founded: 2026
United Kingdom
lynna.app

Company Information

THE MOON Agency
Founded: 2019
Romania
moonchat.ro/en/

Alternatives

Alternatives

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MOON Post

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thatChat

La Luce
ChatGent

ChatGent

Factoryze
thatChat

thatChat

La Luce
Ovebot

Ovebot

AWeb Design SRL
ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported

Integrations

WordPress Supported
Facebook Messenger Not Supported
Gomag Not Supported
Google Merchant Center Not Supported
Instagram Not Supported
PrestaShop Not Supported
Shopify Not Supported
Squarespace Supported
Telegram Not Supported
WhatsApp Not Supported
Wix Supported
WooCommerce Not Supported

Integrations

WordPress Supported
Facebook Messenger Supported
Gomag Supported
Google Merchant Center Supported
Instagram Supported
PrestaShop Supported
Shopify Supported
Squarespace Not Supported
Telegram Supported
WhatsApp Supported
Wix Not Supported
WooCommerce Supported
Claim Lynna and update features and information
Claim Lynna and update features and information
Claim MOON Chat and update features and information
Claim MOON Chat and update features and information