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About

Lumen Defender is an AI- and ML-powered network threat detection and prevention service designed to proactively block evolving cyber threats at the network edge. Leveraging threat intelligence from Black Lotus Labs, Lumen's in-house threat research team, Defender analyzes over 200 billion NetFlow sessions daily to identify and intercept malicious activities such as malware, ransomware, phishing, and botnets before they can compromise business networks. Operating without the need for additional hardware or complex configurations, it integrates seamlessly with Lumen's Internet On-Demand services, providing real-time monitoring, customizable threat blocking based on severity levels, and detailed reporting through an intuitive web portal. Available in Essentials and Plus tiers, Lumen Defender offers features like automatic blocking of high-risk IP addresses, customizable allow/deny lists, and alert notifications, enabling businesses to enhance their cybersecurity posture efficiently.

About

Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses seeking a solution to safeguard their network infrastructure against sophisticated cyber threats without the need for additional hardware or complex configurations

Audience

PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.04 per hour
Free Version Not Supported
Free Trial Not Supported

Pricing

$9,600 per year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Lumen
United States
www.lumen.com/en-us/security/defender.html

Company Information

Talkwalker
Founded: 2009
Luxembourg
www.talkwalker.com

Alternatives

Alternatives

Lumen

Lumen

Lumen Research

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Not Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Not Supported
Post Scheduling Not Supported

Integrations

Audiense Not Supported
Axis LMS Not Supported
Cerby Not Supported
Conductor Not Supported
Data Virtuality Not Supported
Desktop.com Not Supported
Facebook Not Supported
Google Analytics Not Supported
Gradient Works Not Supported
Hootsuite Not Supported
Netino Not Supported
OwlyGPT Not Supported
RingCentral RingCX Not Supported
Tableau Not Supported
Upfluence Not Supported
X (Twitter) Not Supported

Integrations

Audiense Supported
Axis LMS Supported
Cerby Supported
Conductor Supported
Data Virtuality Supported
Desktop.com Supported
Facebook Supported
Google Analytics Supported
Gradient Works Supported
Hootsuite Supported
Netino Supported
OwlyGPT Supported
RingCentral RingCX Supported
Tableau Supported
Upfluence Supported
X (Twitter) Supported
Claim Lumen Defender and update features and information
Claim Lumen Defender and update features and information
Claim Lumen by Talkwalker and update features and information
Claim Lumen by Talkwalker and update features and information