Related Products
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About
Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.
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About
YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data.
One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights
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Audience
Brands and agencies interested in getting to know their customers on a whole new level with AI-powered analysis of text, images, and audience data from social media.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
$299.00/month
STARTER 3
Ideal for SMBs and Startups Social listening essentials: - 3 topics (text-based search queries) - Up to 15,000 monthly mentions - Full coverage of supported social media, blogs, forums, reviews, and online news sources Included powers 🚀: - Insights Copilot AI Agent (10 questions/mo) - Aspect sentiment analysis, trend detection, word clouds, and more - Slack, Microsoft Teams or WhatsApp integration (1 integration per account) - Mention Wall for TVs and big screens Unlimited capabilities ♾️: - Unlimited users - Unlimited Social Searches - Unlimited rules and alerts
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLucidya
Founded: 2016
Saudi Arabia
www.lucidya.com
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Company InformationYouScan
Founded: 2009
Ukraine
youscan.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Social Media Monitoring Features
Audience Segmentation
Supported
Competitive Analysis
Supported
Configurable Alerts
Supported
Customer Engagement
Supported
Dashboard
Supported
Impact Scoring
Supported
Influencer Tracking
Supported
Reputation Management
Supported
Sentiment Analysis
Supported
Trend Tracking
Supported
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Integrations
Facebook
Supported
Instagram
Supported
X (Twitter)
Supported
ElectroNeek
Supported
Freshdesk
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Slack
Not Supported
UseDesk
Not Supported
WhatsApp
Supported
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Integrations
Facebook
Supported
Instagram
Supported
X (Twitter)
Supported
ElectroNeek
Not Supported
Freshdesk
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Slack
Supported
UseDesk
Supported
WhatsApp
Not Supported
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