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About

LoopingBack is a dynamic, asynchronous video platform designed to enhance communication and engagement within organizations. It enables users to record and send authentic video messages, collect multi-modal feedback, including video, audio, and text, and leverage AI-powered insights to drive meaningful results. Unlike traditional video platforms, LoopingBack offers two-way communication, allowing recipients to respond directly, fostering deeper connections. LoopingBack's engagement analytics track viewer interactions, providing valuable data on message effectiveness. LoopingBack's AI capabilities automatically summarize feedback, surface important themes, and integrate insights into team workflows, streamlining decision-making processes. By combining the personal touch of video with the efficiency of AI, LoopingBack transforms static surveys into engaging stories, making it an ideal solution for marketers, remote teams, and leaders seeking authentic feedback.

About

ReplyLoop is a structured reply intelligence platform designed to improve revenue performance driven by inbound conversations. It captures inbound sales and customer messages from connected channels (e.g., shared inboxes or support queues), generates AI-assisted reply suggestions, and requires human approval before sending to ensure quality control. Every approved reply is logged, categorized, and performance-tracked against outcomes such as response rate, deal progression, and conversion. Over time, the system identifies which reply structures, tones, and content patterns drive measurable results. Teams gain standardized messaging, reduced response variability, and analytics that connect communication quality to revenue impact. ReplyLoop combines human oversight with AI assistance, creating a feedback loop that continuously improves reply effectiveness without sacrificing control or brand integrity.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Human resources professionals in need of a tool to enhance employee engagement and feedback collection through asynchronous video communication and AI-driven insights

Audience

B2B SaaS companies, Sales teams handling inbound leads, SDR / BDR teams, Customer success teams, Revenue operations teams, Start-up founders managing shared inboxes, Agencies handling client lead responses, Support teams tied to conversion outcomes & High-volume inbox environments (sales@, info@, support@). Best company fit size 5–200 employees, Early-stage to Series B SaaS and Teams with structured outbound + inbound motion. Industries: SaaS / Software, Marketing & Sales Technology, Professional Services, Agencies, E-commerce (high intent inquiries) and Tech start-ups

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

£49/month founding member, £79
Starter — £29 — 500 replies
Standard — £79 — 1,000 replies
Growth — £99 — 1,500 replies
Scale — £249 — 5,000 replies (5 inboxes)
Enterprise — Custom
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LoopingBack
Founded: 2018
United States
loopingback.ai/

Company Information

ReplyLoop
Founded: 2026
replyloop.co.uk

Alternatives

LivingLens

LivingLens

Medallia

Alternatives

MiViewer

MiViewer

MILLENSYS

Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

Google Workspace
HubSpot CRM
Salesforce
Slack

Integrations

Google Workspace
HubSpot CRM
Salesforce
Slack
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Claim LoopingBack and update features and information
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