LoopVOC vs. Prodsight Comparison


LoopVOC	Prodsight Product Insight	+	+
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About The voice of your customer comes from more than just surveys. Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies using LoopVOC. All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and specific to B2B SaaS, your team can get started right away. It’s real time voice of the customer. No more guessing about what customers want. With visibility into the greatest risks and opportunities across the customer journey, your team can proactively identify issues impacting growth and build a collaborative customer program that drives impact for your customers and your bottom line.	About Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience B2B SaaS businesses	Audience Leaders and managers of support, success, product and CX
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $149 per month Free Version Supported Free Trial Supported	Pricing $100 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information LoopVOC Founded: 2017 United States www.loopvoc.com	Company Information Product Insight Founded: 2017 United Kingdom prodsight.com
Alternatives Idiomatic	Alternatives ClientZen
Netigate	Clientpulse
Delighted Qualtrics	Seven24
SurveySensum	Klarion AI
Caplena View All	Caplena View All
Categories Customer Feedback Supported Market Research Supported Text Analytics Supported	Categories Customer Experience Supported Customer Feedback Supported
Show More Features Market Research Features Benchmarking Supported Compensation Management Not Supported Data Management Not Supported Email / Online Supported Face-to-Face Not Supported Panel Management Not Supported Paper-Based Not Supported Phone-Based Not Supported Sample Management Not Supported Statistical Analysis Not Supported Survey Management Supported	Show More Features Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Not Supported Text Analysis Supported Trend Analysis Supported
Integrations AskNicely Not Supported Axis LMS Supported Delighted Not Supported Expensya Supported Formsite Not Supported Formstack Not Supported Freshdesk Not Supported Google Business Profile Not Supported Indent Supported Jotform Not Supported Pendo Not Supported Retently Not Supported Slack Not Supported Stackreaction Not Supported SurveyMonkey Not Supported TrustRadius Not Supported Wufoo Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations View All 3 Integrations	Integrations AskNicely Supported Axis LMS Not Supported Delighted Supported Expensya Not Supported Formsite Supported Formstack Supported Freshdesk Supported Google Business Profile Supported Indent Not Supported Jotform Supported Pendo Supported Retently Supported Slack Supported Stackreaction Supported SurveyMonkey Supported TrustRadius Supported Wufoo Supported Zapier Supported Zendesk Supported Show More Integrations View All 26 Integrations
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