Loop CommunicationsLoop Communications LLC
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Related Products
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About
At Loop Communications, our core focus is to provide hosted business phone systems to small businesses and mid-sized companies within the United States and Canada. We operate under the principle that if we provide exceptional customer service, we do not have to lock our customers into contracts. Check out our testimonials or learn more about our business phone system features. Our customers save an average of 40 to 60 percent per month over a traditional landline, as Loop charges just $17 per month for an extension. No matter how many extensions or where they may be, each extension is only $17 per month. You pay the same price regardless of how many calls are made or received, or how many features you use or ignore. The industry average is to lock customers into three-year contracts. At Loop, we believe it’s wrong to stifle your growth or shackle you to bad customer service with a long-term contract. We make your life easy by providing great service so that you never have to worry.
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About
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance.
XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation.
Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Small businesses and mid-sized companies looking for a hosted business phone systems provider within within the United States and Canada
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Audience
Residential, Small Business, Resellers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$17 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$4.95/month
Promotional Plans:
Basic SIP Trunk $4.95 Unlimited Free Inbound Calls and Free Installation. 4 Trunk Minimum Order. Basic PBX $9.95 Free Office phone per extension, Free Installation and Inbound minutes. Check website for standard pricing.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLoop Communications LLC
Founded: 2009
United States
www.loopcommunications.com
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Company InformationXCastLabs
Founded: 2009
United States
xcastlabs.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Supported
Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
IVR Features
Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Not Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Not Supported
Text to Speech
Supported
Voice Customization
Not Supported
Voice Mail
Supported
SIP Trunk Features
Automatic Fail-over Routing
Supported
Call Data Records
Supported
Caller ID
Supported
Disaster Recovery
Supported
e911
Supported
International Numbers
Supported
Multiple DID Options
Supported
PSTN Forwarding
Supported
Toll-Free Numbers
Supported
Softphone Features
Audio / Video Conferencing
Supported
Call Logging
Supported
Call Recording
Supported
Call Transfer
Supported
Caller Identification
Supported
Chat / Messaging
Not Supported
Contact Management
Not Supported
Fax Management
Not Supported
Telephony Features
Auto-Dialer
Supported
Call Center Management
Not Supported
Call Monitoring
Supported
Contact Management
Not Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Not Supported
Outbound Reporting
Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Supported
Unified Communications Features
Audio / Video Conferencing
Supported
Calendar Management
Not Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Not Supported
File Sharing
Supported
Mobile Access
Supported
Multi-User Collaboration
Not Supported
Voice Mail
Supported
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Integrations
Microsoft Teams
Not Supported
Salesforce
Not Supported
Zendesk
Not Supported
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Integrations
Microsoft Teams
Supported
Salesforce
Supported
Zendesk
Supported
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