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About

LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.

About

Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT Operations, Managed Service Providers, DevOps teams, and SaaS/e-Commerce companies

Audience

MSPs and IT professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights.
Free Version Not Supported
Free Trial Supported

Pricing

$110 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LogicMonitor
Founded: 2008
United States
www.logicmonitor.com

Company Information

Naverisk
Founded: 2007
New Zealand
www.naverisk.com

Alternatives

Auvik

Auvik

Auvik Networks

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MSP360 RMM

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ManageEngine
AdRem NetCrunch

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Categories

Categories

Issue Tracking Supported
IT Service Supported
ITSM Supported
MSP Supported
Network Monitoring Supported
Patch Management Supported
Remote Support Supported
RMM Supported
Server Management Supported
SNMP Monitoring Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Not Supported
Real-time Alerts Supported
Remediation Management Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Supported
Web Traffic Reporting Not Supported

Infrastructure-as-a-Service (IaaS) Features

Analytics / Reporting Supported
Configuration Management Not Supported
Data Migration Not Supported
Data Security Not Supported
Load Balancing Not Supported
Log Access Not Supported
Network Monitoring Supported
Performance Monitoring Supported
SLA Monitoring Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Not Supported
Vulnerability Scanning Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Not Supported
Drag & Drop Not Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Not Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Not Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Not Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Server Management Features

CPU Monitoring Supported
Credential Management Not Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Not Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Not Supported
Release Management Supported
Self Service Portal Not Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Supported

ITSM Features

Asset Tracking Not Supported
Availability Management Supported
Change Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Dashboard Not Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Not Supported
Project Management Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Not Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Supported
Patch Prioritization Not Supported
Patch Testing Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Not Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

Integrations

ConnectWise PSA Supported
Datto RMM Supported
AlertOps Supported
Azure Marketplace Supported
Blink Supported
Causal Supported
Clarity Security Supported
ConnectWise ScreenConnect Not Supported
Google Cloud Security Command Center Supported
HCL IntelliOps Event Management Supported
MyGlue Supported
Network Glue Supported
PagerDuty Supported
PagerTree Supported
ServiceNow Supported
Slack Supported
Splashtop Remote Support Not Supported
Squid Alerts Supported
VEEUE Supported
root9 Supported

Integrations

ConnectWise PSA Supported
Datto RMM Supported
AlertOps Not Supported
Azure Marketplace Not Supported
Blink Not Supported
Causal Not Supported
Clarity Security Not Supported
ConnectWise ScreenConnect Supported
Google Cloud Security Command Center Not Supported
HCL IntelliOps Event Management Not Supported
MyGlue Not Supported
Network Glue Not Supported
PagerDuty Not Supported
PagerTree Not Supported
ServiceNow Not Supported
Slack Not Supported
Splashtop Remote Support Supported
Squid Alerts Not Supported
VEEUE Not Supported
root9 Not Supported
Claim LogicMonitor and update features and information
Claim LogicMonitor and update features and information
Claim Naverisk RMM & PSA and update features and information
Claim Naverisk RMM & PSA and update features and information