LogMeIn Rescue vs. RemoteView Comparison


LogMeIn Rescue GoTo	RemoteView RSUPPORT Co. Ltd.	+	+
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About LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work. LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.	About RemoteView provides the easiest way to remotely access and control remote PCs and mobile devices, from anywhere in the world. RemoteView is a service that lets you remotely access your computers and mobile devices through your internet connection, regardless of time and place. You can easily control your computers and mobile devices in real-time in a quick and secure way. All you need to do is install the agent on your remote computers, Android devices, and servers. Record the remote control operation and use them for fault identification and management. Set the connection time for each user and let them connect only during the allowed time. Provides daily chart and detailed log data for remote control usage history. Block the registered domain and URL for additional security and privacy. IP/MAC address are stored to block unauthorized external access allowing access from the list only.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise IT departments, managed service providers, and organizations requiring secure, scalable, multi-platform remote support to efficiently manage and resolve technical issues	Audience IT team, datacenter managers, end users, work-from-home, smart workers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $109 per month Free Version Free Trial	Pricing $3.99/month/device Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.6 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 4.9 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.7 / 5 support 4.9 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information GoTo Founded: 2003 United States www.logmein.com/products/rescue	Company Information RSUPPORT Co. Ltd. Founded: 2001 South Korea www.rview.com
Alternatives Zoho Assist Zoho	Alternatives WiseMo Remote Desktop WiseMo
ISL Light Remote Desktop ISL Online	TeamViewer
ConnectWise ScreenConnect ConnectWise	ConnectWise ScreenConnect ConnectWise
LogMeIn Resolve GoTo	MSP360 Connect MSP360
LogMeIn Pro GoTo View All	Zoho Assist Zoho View All
Categories Call Center Co-Browsing Help Desk ITSM Live Chat MSP Remote Desktop Remote Support Remote Video Support Remote Work RMM Screen Sharing	Categories Remote Desktop Remote Work
Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing Show More Features Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Screen Sharing Features Annotations / Drawing Tools Desktop / Browser Sharing Mobile Screen Sharing Presenter Control Management Remote Control Screen Capture Screen Mirroring Screen Recording	Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing
Integrations AuthPoint Blotout Campaign Monitor Cayzu ConnectWise Cybersecurity Management ConnectWise PSA Freshdesk Freshservice HaloPSA Incident IQ LiveChat Meltano OpenVoice Salesforce Service Cloud ServiceNow SolarWinds Service Desk SysAid Zendesk Show More Integrations View All 18 Integrations	Integrations AuthPoint Blotout Campaign Monitor Cayzu ConnectWise Cybersecurity Management ConnectWise PSA Freshdesk Freshservice HaloPSA Incident IQ LiveChat Meltano OpenVoice Salesforce Service Cloud ServiceNow SolarWinds Service Desk SysAid Zendesk Show More Integrations
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