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About

LogMeIn Pro is a reliable remote access software that enables individuals and small businesses to connect to their PCs or Macs from anywhere. It offers fast, secure remote control, allowing users to work as if they were physically at their computers. The platform supports unlimited users, file transfer between devices, remote printing, and multi-monitor display for enhanced productivity. LogMeIn Pro also includes antivirus protection powered by Bitdefender to safeguard devices from malware and cyber threats. Pricing plans allow access to 2, 5, or 10 computers depending on user needs. Ideal for remote work, it helps users maintain productivity and stay connected without commuting.

About

Remote access tools can be messy—different clients, unmanaged credentials, and no clear visibility. Remote Desktop Manager changes that. It centralizes all your remote connections in one place, with support for RDP (Remote Desktop Protocol), SSH (Secure Shell), Telnet, VPNs (Virtual Private Network), and many other protocols. Users get cross-platform access from Windows, macOS, Linux, and mobile. Sessions can be launched in 1 click, while credentials are stored in shared or personal vaults. All activity is tracked, and role-based access control ensures least-privilege enforcement. The Remote Connection & IT Management package enhances RDM with Devolutions Gateway for secure, just-in-time tunnels; Hub or Server for credential storage; and session audit logs to meet compliance requirements. Everything integrates seamlessly through RDM’s interface. It’s a streamlined, policy-driven solution for IT teams that want full control over remote access without bouncing between tools.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Individuals, freelancers, and small business owners seeking secure, easy-to-use remote access software to stay productive from anywhere

Audience

For MSPs, IT professionals & helpdesk technicians who need to share remote connections and privileged passwords with other team members.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$30/month/user
Starter Pack (up to 5 users): $25 USD/month/user
Remote connection and IT management: $30 USD/month/user
Privileged access management $50 USD/month/user
Enterprise (100+ users): contact sales
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.8 / 5
design 4.5 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • As a medical professional, the ability to securely log in to my patient charts from anywhere in the world has simplified and destressed my life immeasurably.
  • Super-simple for end-users to get set up. Native two-factor authentication. Group policy controls for Windows enterprise networks. Easy to troubleshoot and support.

Cons

  • The jump in subscription from two to five seats, would rather see the option to select exactly the number of seats needed, rather than having to pay for extra unused capacity.
  • Support was slow to respond due to overwhelming requests due to new customers.

Pros & Cons from Real Users

Pros

  • Can highly recommend this for server and password management for bigger companies - Easy to use and install
  • Make a connection with remote desktops immediately and access all passwords. With many integrations you can make it more powerful also AI support will make it more effective. Centralized use makes it very easy.
  • RDM has been a goto for over 8 years now, however, with the release of PAM on Devolutions server, this has upped our game in providing a seamless RDM experience with PAM integration.
  • Swiss Army Knife of Tools for SysAdmin, a great tool, which includes all the management tools in a single application for System Administration, especially like the SSH and RDP for managing all remote servers from single pain of glass.
  • I like the way this software has the all in one solution i need for any remote desktop connections and scripting like PowerShell.

Cons

  • Not ideal for small companies - People with little to none it skills shouldn’t use this
  • There is no cons for me. Maybe startup can be more fast
  • Better Session (RDP) and Password viewing is needed to ease and use for each scenario. We need to be able to launch RDP sessions with out requiring approval, however, a password exposure in PAM needs this approval and eyes on it.
  • Pricing could be cheaper! But all VMware vExperts get it for free!
  • The software is quite big in terms of functionality so at some times it might be hard to find the correct functionality needed.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GoTo
Founded: 2003
United States
www.logmein.com/products/pro

Company Information

Devolutions
Founded: 2004
Canada
devolutions.net/remote-desktop-manager

Alternatives

Alternatives

Noden

Noden

Useroam Teknoloji
RemoteView

RemoteView

RSUPPORT Co. Ltd.

Categories

IT Management Supported
Network Security Supported
Remote Desktop Supported
Remote Support Supported

Categories

IT Management Supported
Remote Desktop Supported
Remote Support Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Not Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Not Supported
Record Remote Sessions Not Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

Identity Management Features

Access Certification Not Supported
Compliance Management Not Supported
Multifactor Authentication Not Supported
Password Management Supported
Privileged Account Management Not Supported
Self-Service Access Request Not Supported
Single Sign On Not Supported
User Activity Monitoring Not Supported
User Provisioning Not Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Not Supported
VPN Supported
Vulnerability Scanning Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Not Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Supported
Remote Wake Supported
User Management Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Integrations

Active Directory Not Supported
AnyDesk Not Supported
Azure Key Vault Not Supported
Bitwarden Not Supported
CyberArk Privileged Access Manager Not Supported
Delinea Secret Server Not Supported
Devolutions Gateway Not Supported
Devolutions PAM Not Supported
Devolutions Password Manager Not Supported
Devolutions Server Not Supported
Double Not Supported
HashiCorp Vault Not Supported
KeePass Not Supported
Keeper Security Not Supported
Lansweeper Not Supported
LastPass Not Supported
Microsoft Hyper-V Not Supported
RustDesk Not Supported
TeamViewer Not Supported
Teamstack Supported

Integrations

Active Directory Supported
AnyDesk Supported
Azure Key Vault Supported
Bitwarden Supported
CyberArk Privileged Access Manager Supported
Delinea Secret Server Supported
Devolutions Gateway Supported
Devolutions PAM Supported
Devolutions Password Manager Supported
Devolutions Server Supported
Double Supported
HashiCorp Vault Supported
KeePass Supported
Keeper Security Supported
Lansweeper Supported
LastPass Supported
Microsoft Hyper-V Supported
RustDesk Supported
TeamViewer Supported
Teamstack Not Supported
Claim LogMeIn Pro and update features and information
Claim LogMeIn Pro and update features and information
Claim Devolutions Remote Desktop Manager and update features and information
Claim Devolutions Remote Desktop Manager and update features and information