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About

LogMeIn Central is a powerful remote monitoring and management (RMM) platform designed to help IT teams maintain and secure their infrastructure from anywhere. It offers fast, reliable remote access for both PCs and Macs via mobile devices or desktops, enabling seamless support regardless of location. The platform provides features such as user management with group permissions, two-factor authentication, and computer grouping by location or function. LogMeIn Central integrates antivirus management powered by Bitdefender and a security center to help mitigate risks and prevent unauthorized data access. It also monitors computer health to detect critical issues and ensure smooth operation. Suitable for internal IT teams and managed service providers, it enables efficient management of endpoints through a single dashboard.

About

Designed for MSPs and IT Professionals, RG System provides a SaaS IT Management platform that combines RMM, Data Backup & Restore and Endpoint Security on a centric portal. With RG System, you protect your whole IT infrastructure - servers, workstations and devices - and you benefit from unique Bitdefender GravityZone Business Security and Dell EMC Avamar integration. Remote access, patch management, ticketing, reporting, VMs backup, replication, firewall... you manage and secure your IT environments from the same web based interface. The portal is affordable, easy-to-use and on a pay as you go model. Make IT Easy, that's what we do!

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Internal IT teams, managed service providers, and businesses managing distributed endpoints like kiosks, POS systems, or remote devices seeking secure, efficient remote IT infrastructure management

Audience

MSP, ISV, IT Professionals, CTO, CIO

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$1.50
Price per agent and per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I use LogMeIn Central to manage PCs and Macs effectively. It helps me keep everything in one place and helps me move between systems very easily. It provides secure and centralized access with all system features. It is flexible and not slow when I run it. There is no doubt that the software provides security and confidence in remote access to the inside of your organization's system. The interface is very nice, the price will please you, and the support will help you configure the software or other problems.
  • My favorite thing to share about LogMeIn Central is its in-depth monitoring of assets and endpoints. Its multi-monitor display works super effectively and saves me lots of time. The file-sharing is also possible. Helps to monitor every point of security and risk management.
  • Easy to install and set up in business core platform. Gives you remote access, monitoring and management of assets. Automated security risk management and reminders.

Cons

  • I had a hard time installing it and then configuring it, I thought it would be easier, but the configuration process is a bit laborious.
  • There is a bit learning curve to monitor every point.
  • I never encountered any problems with this platform. No cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

GoTo
Founded: 2003
United States
www.logmein.com/products/central

Company Information

RG System
Founded: 2008
France
www.rgsystem.com

Alternatives

Alternatives

Datto SIRIS

Datto SIRIS

Datto, a Kaseya company

Categories

IT Management Supported
IT Service Supported
Remote Desktop Supported
RMM Supported

Categories

Backup Supported
Disaster Recovery Supported
IT Management Supported
IT Security Supported
MSP Supported
Network Monitoring Supported
Network Security Supported
Remote Desktop Supported
RMM Supported

Endpoint Protection Features

Activity Log Supported
Antivirus Supported
Application Security Supported
Behavioral Analytics Supported
Device Management Supported
Encryption Supported
Signature Matching Supported
Web Threat Management Supported
Whitelisting / Blacklisting Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Not Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Supported
Remote Wake Supported
User Management Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Supported
Compliance Management Not Supported
Configuration Management Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Endpoint Protection Features

Activity Log Not Supported
Antivirus Supported
Application Security Not Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Supported
Signature Matching Supported
Web Threat Management Supported
Whitelisting / Blacklisting Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Not Supported
Multi Monitor Support Not Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Business Continuity Features

Backup Log Not Supported
Backup Scheduling Not Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Disaster Recovery Features

Administration Policies Supported
Bare-Metal Recovery Supported
Encryption Supported
Failover Testing Not Supported
Flexible Data Capture Not Supported
Multi-Platform Support Not Supported
Multiple Data Type Support Not Supported
Offline Storage Supported

Endpoint Detection and Response (EDR) Features

Behavioral Analytics Not Supported
Blacklisting/Whitelisting Not Supported
Continuous Monitoring Supported
Malware/Anomaly Detection Supported
Prioritization Not Supported
Remediation Management Supported
Root Cause Analysis Supported

IT Security Features

Anti Spam Supported
Anti Virus Supported
Email Attachment Protection Supported
Event Tracking Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
IP Protection Not Supported
Spyware Removal Supported
Two-Factor Authentication Supported
Vulnerability Scanning Not Supported
Web Threat Management Supported
Web Traffic Reporting Supported

MSP Features

Backup Management Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
Threat Response Not Supported
VPN Not Supported
Vulnerability Scanning Not Supported

Integrations

ScalePad Supported
AuthPoint Supported
Axonius Supported
Bitdefender GravityZone Not Supported
Check Point SD-WAN Supported
ClickShare Conference Supported
CloudNuro Supported
Control D Supported
Datto RMM Supported
Datto Workplace Supported
Dell EMC Avamar Not Supported
DoubleClue Supported
Indent Supported
Intelligent ABM Supported
MyGlue Supported
Network Glue Supported
ScalePad Lifecycle Manager Supported

Integrations

ScalePad Supported
AuthPoint Not Supported
Axonius Not Supported
Bitdefender GravityZone Supported
Check Point SD-WAN Not Supported
ClickShare Conference Not Supported
CloudNuro Not Supported
Control D Not Supported
Datto RMM Not Supported
Datto Workplace Not Supported
Dell EMC Avamar Supported
DoubleClue Not Supported
Indent Not Supported
Intelligent ABM Not Supported
MyGlue Not Supported
Network Glue Not Supported
ScalePad Lifecycle Manager Not Supported
Claim LogMeIn Central and update features and information
Claim LogMeIn Central and update features and information
Claim RG System and update features and information
Claim RG System and update features and information