LiveCaller vs. LivePerson Comparison


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About Communicate directly with your web visitors via live-chat, web-calls, and co-browsing no matter where you or they are! LiveCaller is the answer! We’re the solution to all the customer service Issues you might not have realized you had. Customers can exchange messages, files, and rate customer service. Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Combines communications from different messenger platforms into a single dashboard. Simply enter your phone number and preferred call time, customer service will call you. Allows agents and customers to collaboratively 'browse' a website. We know the importance of direct communication with your web visitors. Our software is designed to enable you to make contact with them in a variety of ways, all from inside ONE system. You need to talk to your web visitors, we make it happen.	About The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Call center agents and sales teams in search of a customer service solution to communicate with their web visitors via live-chat, web-calls, and co-browsing	Audience Companies interested in a comprehensive conversational AI solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $14 per user per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information LiveCaller Georgia livecaller.io	Company Information LivePerson Founded: 1996 United States www.liveperson.com
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Live Assist for Microsoft Dynamics 365 Communication Business Avenue	Lime Connect Lime Connect (formerly Userlike)
Talisma Chat & Co-browse Talisma	LiveChat LiveChat Software
CoSurfing CoSurfing.net	Heyday AI Hootsuite
RedHelper View All	Social Intents View All
Categories Co-Browsing Live Chat	Categories AI Assistants Chatbot Conversational AI Conversational Commerce Conversational Marketing Conversational Support Customer Experience Customer Service Experience Management Experience Orchestration Live Chat
	Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Show More Features Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis
Integrations Apty Chatterbox EdgeTier FUGU Facebook Google Cloud Agent Assist Guru Live Assist for Microsoft Dynamics 365 Marchex Meltano Morphic Operata Parsey Resemble AI SAP Store Storydoc Toonimo Topbox Verint AI Blueprint Zammo.ai Show More Integrations View All 3 Integrations	Integrations Apty Chatterbox EdgeTier FUGU Facebook Google Cloud Agent Assist Guru Live Assist for Microsoft Dynamics 365 Marchex Meltano Morphic Operata Parsey Resemble AI SAP Store Storydoc Toonimo Topbox Verint AI Blueprint Zammo.ai Show More Integrations View All 36 Integrations
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