Listen

Listen

Listen Labs
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About

Listen is an AI-driven research platform that helps businesses conduct customer interviews at scale, replacing traditional methods like surveys and focus groups. With its AI-moderated interviews, Listen provides fast, qualitative, and quantitative insights from millions of participants, all in real-time. The platform supports various use cases, including concept testing, brand perception, creative testing, and usability testing, and can handle video, audio, and text-based formats. Whether you’re testing new ideas, gauging customer sentiment, or evaluating brand value, Listen Labs provides actionable results within hours, not weeks.

About

Merlin conducts customer interviews for you and summarizes responses into insightful and actionable reports. Merlin asks questions and personalized follow-ups based on previous answers to collect deeper insights. Every session is summarized down to the key highlights to save you hours of work each week. Merlin assigns tags to recurring themes and data types to help you see the big picture at a glance. Merlin analyzes interviews in real-time, finding and ranking trends to help you take informed actions. Users can switch between text and Merlin's industry-leading AI voice mode at any time. Merlin effortlessly integrates with connects to the tools your team already uses. Merlin automatically segments your users into key personas. You can slice and dice the data according to those segments

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers, marketers, user researchers, and businesses looking for a fast, scalable solution to gather customer insights through AI-powered qualitative and quantitative research

Audience

Businesses interested in a solution for qualitative research conducted, analyzed, and summarized by AI

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Listen Labs
Founded: 2023
United States
listenlabs.ai/

Company Information

Merlin
Founded: 2023
United States
talktomerlin.com

Alternatives

AWAI

AWAI

OFFICE KAMIYA Inc.

Alternatives

Merlin

Merlin

Foyer
Merlin Business Intelligence

Merlin Business Intelligence

Merlin Business Software
Whyser

Whyser

Whyser, Inc.

Categories

AI Interviewing Supported
AI Research Tools Supported
AI Tools Supported
Market Research Supported
User Research Supported

Categories

AI Tools Supported
User Research Supported

Integrations

Goldfish Supported
Sepio Not Supported
Slack Not Supported
Snowflake Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Goldfish Not Supported
Sepio Supported
Slack Supported
Snowflake Supported
Zapier Supported
Zendesk Supported
Claim Listen and update features and information
Claim Listen and update features and information
Claim Merlin and update features and information
Claim Merlin and update features and information