Audience
Business intelligence solution for companies wanting to get the most up-to-date information when they need it
About Merlin Business Intelligence
With that in mind Merlin have 3 stages of Business Intelligence on offer for you, each tailored to meet your requirements, and ensure you get the most up-to-date information when you need it. The Listings feature comes as part of standard Merlin and provides users with a basic reporting function. View these listings on screen, or export to Excel, Listings makes getting access to real-time reports quickly and easily. Merlin Analytics delivers advanced business intelligence and distributor analytics across manufacturing, distribution, wholesale and merchants. It’s your data, your way! All Merlin Dashboards can be personalised, allowing the user to only see information relevant to them and their team. Whilst Listings are user definable, they are easy to create, set up and manage, Merlin will provide you with some standard listings upon setup.
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With Merlin you get unlimited company and contact records, which alongside the standard fields you would expect from a CRM system, Merlin allows for approximately 40 user-definable (customisable) fields. With this you can store and report on the information you want. Tired of clicking through screens to find the relevant windows, Merlin has an intelligent, dynamic menu, which will predict and show the options you’re most likely to need next on any given page. With its fully integrated approach, Merlin records all activity against the relevant contact, so there is no duplication of data and you get a full historical archive. The Customer Relationship Management (CRM) module allows for a proactive sales force to have their diaries automatically populated with appointments scheduled for the next month, week, day or a given date range. This also works with your Accounts and Purchasing teams chasing payments or deliveries respectively.
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Merlin conducts customer interviews for you and summarizes responses into insightful and actionable reports. Merlin asks questions and personalized follow-ups based on previous answers to collect deeper insights. Every session is summarized down to the key highlights to save you hours of work each week. Merlin assigns tags to recurring themes and data types to help you see the big picture at a glance. Merlin analyzes interviews in real-time, finding and ranking trends to help you take informed actions. Users can switch between text and Merlin's industry-leading AI voice mode at any time. Merlin effortlessly integrates with connects to the tools your team already uses. Merlin automatically segments your users into key personas. You can slice and dice the data according to those segments
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Integrations
No integrations listed.
Company Information
Merlin Business Software
Founded: 1974
United Kingdom
www.merlinbusinesssoftware.com/our-software/business-intelligence/
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online
Merlin Business Intelligence Frequently Asked Questions
Q: What kinds of users and organization types does Merlin Business Intelligence work with?
Merlin Business Intelligence works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Merlin Business Intelligence support in their product?
Merlin Business Intelligence supports these languages: English.
Q: What kind of support options does Merlin Business Intelligence offer?
Merlin Business Intelligence offers support via phone support and online.
Q: What type of training does Merlin Business Intelligence provide?
Merlin Business Intelligence provides training in the form of live online.
