Merlin

Fractional Ownership & Timeshare Management Platform Merlin is purpose-built for vacation ownership clubs, fractional resorts, timeshare operations, and HOA communities. Unlike generic hotel PMS platforms, Merlin handles the operational complexity of fractional ownership natively. Key Capabilities: • Fractional Allocation: Points systems, banking/borrowing, fixed/floating weeks, and split-week logic. • Owner Management: Centralized profiles, usage rights enforcement, and multi-tier ownership structures. • Reservation Engine: Owner self-service booking portal, rental guest management, and inventory distribution. • HOA Billing: Automated maintenance fee calculations, owner statements, and payment reconciliation. • Owner Portal: Self-service reservations, account access, and document management. Why Merlin: Engineered by pioneers of fractional ownership models, Merlin eliminates spreadsheets and custom code workarounds. Merlin has clients across the globe.

With that in mind Merlin have 3 stages of Business Intelligence on offer for you, each tailored to meet your requirements, and ensure you get the most up-to-date information when you need it. The Listings feature comes as part of standard Merlin and provides users with a basic reporting function. View these listings on screen, or export to Excel, Listings makes getting access to real-time reports quickly and easily. Merlin Analytics delivers advanced business intelligence and distributor analytics across manufacturing, distribution, wholesale and merchants. It’s your data, your way! All Merlin Dashboards can be personalised, allowing the user to only see information relevant to them and their team. Whilst Listings are user definable, they are easy to create, set up and manage, Merlin will provide you with some standard listings upon setup.