SeaTicket

SeaTicket

SeaCloud Labs
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+

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About

Linkence is a secure AI copilot platform that knows your organization and accelerates every team by bringing smart search, AI agents, and knowledge management together in one workspace. Built as a Chief of Operations for modern teams, it connects the tools where work already happens, including Gmail, Outlook, Slack, Microsoft Teams, Notion, Google Drive, OneDrive, SharePoint, Jira, Confluence, GitHub, Salesforce, HubSpot, Zendesk, and more. Workspace AI acts as an AI operations lead for internal work, running recurring reports, chasing blockers, drafting documents, producing Excel exports, answering questions grounded in real company data, and executing approved actions across business tools. Customer Support AI works as an AI operations lead for inbound, triaging every message, drafting grounded replies across email and WhatsApp from policies and tickets, and routing sensitive cases to humans.

About

SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Engineering and operations leaders seeking to connect company knowledge, automate recurring work, and generate cited insights across business tools with AI agents

Audience

Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • services, deployment, features, AI reliability is super good. I think its better than claude code and codex both

Cons

  • none. everything works nice, they could slightly improve on their integration side to provide more support, but I heard they are already building it.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Linkence
United States
linkence.ai/

Company Information

SeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/

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Categories

AI Agents Supported

Categories

Help Desk Supported

Integrations

Confluence Supported
GitHub Supported
Jira Supported
Notion Supported
Discord Not Supported
Discourse Not Supported
Gmail Supported
Google Drive Supported
HubSpot CRM Supported
Linear Not Supported
Microsoft OneDrive Supported
Microsoft Outlook Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Salesforce Supported
Seafile Not Supported
Slack Supported
Zendesk Supported

Integrations

Confluence Supported
GitHub Supported
Jira Supported
Notion Supported
Discord Supported
Discourse Supported
Gmail Not Supported
Google Drive Not Supported
HubSpot CRM Not Supported
Linear Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
Seafile Supported
Slack Not Supported
Zendesk Not Supported
Claim Linkence and update features and information
Claim Linkence and update features and information
Claim SeaTicket and update features and information
Claim SeaTicket and update features and information