LinkLive

LinkLive

Revation Systems
RingCentral RingCX

RingCentral RingCX

RingCentral
+
+

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About

Say goodbye to fragmented disconnected experiences. With LinkLive, everything you need for next-generation digital engagement is now in one web-based platform. The digital workplace is here and is as flexible as you need it to be. LinkLive lets your teams securely engage customers from anywhere, anytime, and on the devices, you use each day. No downloads are required. We make & secure intelligent customer connections to help people live healthier lives and to achieve financial security. Enable your customer service teams with a full suite of AI-enabled communication modes, chat, text, calling, and video conference in one central location. Switch between modes on the fly, share files, co-browse, and schedule a follow-up without switching applications. Let chatbots take the small tasks, allowing agents to stay focused on solving customer challenges. Utilize a variety of tools to measure contact center data, monitor agent performance, and plan to schedule for peak call times.

About

RingCentral's RingCX is an AI-powered contact center solution designed to streamline customer support and enhance interactions. By integrating voice, video, and over 20 digital channels into a single platform, it enables agents to engage customers through their preferred communication methods. The inclusion of RingSense AI provides real-time insights, automates tasks, and offers assistance throughout the customer journey, improving both agent performance and customer satisfaction. With a user-friendly interface and straightforward deployment, businesses can implement RingCX within days. Pricing starts at $65 per user per month, which includes unlimited minutes and access to all core contact center features.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses interested in an AI web-based platform to engage with their customers and members anywhere

Audience

RingCentral RingCX supports contact centers and companies with two or 1000+ employees who want to improve their overall call experiences.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Revation Systems
United States
revation.com/linklive/

Company Information

RingCentral
Founded: 2003
United States
www.ringcentral.com

Alternatives

Intermedia Unite

Intermedia Unite

Intermedia

Alternatives

Edify

Edify

Edify Labs
Intermedia Unite

Intermedia Unite

Intermedia
RichCall

RichCall

Aurus

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Botmind
Bridge Legal
Chatdesk
Dropbox
Dynamics Telephony
Easyflow
Enthu.ai
Entitle
Klearcom
PhoneNumberGuy
QEval
Quil
Retently
ServiceNow
Skype
Speak
Stackreaction
Textel
Truto
Vonigo

Integrations

Botmind
Bridge Legal
Chatdesk
Dropbox
Dynamics Telephony
Easyflow
Enthu.ai
Entitle
Klearcom
PhoneNumberGuy
QEval
Quil
Retently
ServiceNow
Skype
Speak
Stackreaction
Textel
Truto
Vonigo
Claim LinkLive and update features and information
Claim LinkLive and update features and information
Claim RingCentral RingCX and update features and information
Claim RingCentral RingCX and update features and information