Thread

Thread

Assetbox
+
+

Related Products

  • Pipedrive
    9,334 Ratings
    Visit Website
  • Podium
    2,054 Ratings
    Visit Website
  • Birdeye
    4,425 Ratings
    Visit Website
  • Pylon
    58 Ratings
    Visit Website
  • Zendesk
    7,600 Ratings
    Visit Website
  • GetResponse
    1,460 Ratings
    Visit Website
  • HubSpot CRM
    25,028 Ratings
    Visit Website
  • boberdoo
    17 Ratings
    Visit Website
  • Popl
    6,584 Ratings
    Visit Website
  • Sendbird
    139 Ratings
    Visit Website

About

Lime Connect is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in the Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls etc. Lime Connect offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Lime Connect's AI Automation Hub, you can create AI chatbots, smart FAQ pages & interactive contact forms to automate your support. With our GPT-4 integration, the bot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant software

About

Build a collaborative relationship with your customers. Be more efficient with your time without jumping between Salesforce and email. Connecting to Salesforce is seamless. Just authenticate to your Salesforce account and all of your opportunities, contacts, notes and tasks will be synced. Send a message from Thread and customers can live chat with you via one click. Receive a notification when customers become online and when they view your email and files. Updates in Thread sync to Salesforce. And if the records get updated in Salesforce, the changes will be immediately visible in Thread.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Lime Connect is suitable for companies of any size and adapts to your business's needs and goals. Small and medium-sized companies, as well as large corporations like Toyota & Decathlon, already rely on Lime Connect.

Audience

Live chat solution for companies wanting to create a relationship with their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$90.00 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Lime Connect
Founded: 2011
Germany
connect.lime-technologies.com/en/

Company Information

Assetbox
Founded: 2021
United States
www.thread.live/

Alternatives

Alternatives

FreeChat

FreeChat

Popupsmart
Heyday AI

Heyday AI

Hootsuite
LiveSupporti

LiveSupporti

LiveSupporti.com

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Lead Capture Features

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Integrations

Salesforce
Borlabs Cookie
Box
Capsule
Dropbox
GitHub
Golioth
Highrise
HubSpot CRM
HubSpot Customer Platform
Mailchimp
OMQ Chatbot
Qualimero
Strategy Overview
Telegram
Threema Work
Trello
WhatsApp
Zendesk
Zendesk Sell

Integrations

Salesforce
Borlabs Cookie
Box
Capsule
Dropbox
GitHub
Golioth
Highrise
HubSpot CRM
HubSpot Customer Platform
Mailchimp
OMQ Chatbot
Qualimero
Strategy Overview
Telegram
Threema Work
Trello
WhatsApp
Zendesk
Zendesk Sell
Claim Lime Connect and update features and information
Claim Lime Connect and update features and information
Claim Thread and update features and information
Claim Thread and update features and information