LaborPower

LaborPower

Working Systems
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+

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About

LaborPower® is our flagship software that powers 500+ union offices throughout North America including IBEW, AFSCME, ATU, CWA, NALC, SEIU, UA, UAW, SAG, Writers Guild, MMP, MEBA, IBB, ILWU, and helps manage >1m union members. LaborPower® is a secure, Windows-powered desktop application that will enable your office to record and manage all data related to your members, contracts, grievances, employers and more. LaborPower® Express is the official IBEW membership and dues tracking software program created by a collaboration between the IBEW International Office and Working Systems Cooperative and replaces the previous version, ICS-Windows. Working Systems Cooperative has deployed 150+ highly customizable websites which integrate seamlessly with the LaborPower® database, and easily allow your members to pay dues, update their information, sign out-of-work lists, bid for jobs, and more. We work with you to determine which features to include, and how they are presented to your members.

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution to manage dues payments, dispatch, and member management services

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Working Systems
www.workingsystems.com

Company Information

MemberXP
United States
www.memberxp.com

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MemberTrack

MemberTrack

CompuDat Systems

Categories

Categories

NPS Supported
Survey Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Not Supported
Skills Tracking Not Supported
Time & Attendance Not Supported
Variable Workforce Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported

Integrations

Facebook Not Supported
Microsoft PowerPoint Not Supported
X (Twitter) Not Supported
Yelp Not Supported

Integrations

Facebook Supported
Microsoft PowerPoint Supported
X (Twitter) Supported
Yelp Supported
Claim LaborPower and update features and information
Claim LaborPower and update features and information
Claim MemberXP and update features and information
Claim MemberXP and update features and information