LaborPowerWorking Systems
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Related Products
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About
LaborPower® is our flagship software that powers 500+ union offices throughout North America including IBEW, AFSCME, ATU, CWA, NALC, SEIU, UA, UAW, SAG, Writers Guild, MMP, MEBA, IBB, ILWU, and helps manage >1m union members. LaborPower® is a secure, Windows-powered desktop application that will enable your office to record and manage all data related to your members, contracts, grievances, employers and more. LaborPower® Express is the official IBEW membership and dues tracking software program created by a collaboration between the IBEW International Office and Working Systems Cooperative and replaces the previous version, ICS-Windows. Working Systems Cooperative has deployed 150+ highly customizable websites which integrate seamlessly with the LaborPower® database, and easily allow your members to pay dues, update their information, sign out-of-work lists, bid for jobs, and more. We work with you to determine which features to include, and how they are presented to your members.
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About
We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies seeking a solution to manage dues payments, dispatch, and member management services
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Audience
Companies interested in a solution to improve the collection, management and action on customer experience data
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationWorking Systems
www.workingsystems.com
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Company InformationMemberXP
United States
www.memberxp.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Not Supported
Contractor Management
Supported
Employee Lifecycle Management
Not Supported
Labor Projection
Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Not Supported
Skills Tracking
Not Supported
Time & Attendance
Not Supported
Variable Workforce
Not Supported
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Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Supported
Complaint Monitoring
Not Supported
Feedback Collection
Not Supported
Survey Management
Not Supported
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Integrations
Facebook
Not Supported
Microsoft PowerPoint
Not Supported
X (Twitter)
Not Supported
Yelp
Not Supported
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Integrations
Facebook
Supported
Microsoft PowerPoint
Supported
X (Twitter)
Supported
Yelp
Supported
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