Spiceworks MSPSpiceworks
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Related Products
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About
LabStats tracks software and hardware usage on campus. Usage data lets you optimize your IT spending, help students find what they need, and properly allocate staff, software and hardware. Build custom solutions with direct access to live and historical data using our RESTful API and your preferred BI analytic tool, or our Power BI Dashboard Templates, to easily identify powerful and actionable insights. Export hardware, software, and user data at scale. Now you can analyze multiple years' worth of data sets across campuses with LabStats’ Power BI Dashboard Templates. Dynamically show students what’s available, remotely and on campus. Give students simple, easy, self-serve access. Offer remote access, display live availability maps, and provide students with a mobile app that guides them directly to available resources, all with LabStats. Priced to fit college and university budgets, LabStats is just $14/license annually + set up fee. Site-wide licensing is available.
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About
With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Campus and facility managers interested in a platform to improve their IT operations and processes
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Audience
Businesses and organizations searching for a central hub solution for running a help desk
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$14/yr
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLabStats
Founded: 2004
Idaho Falls, ID
labstats.com
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Company InformationSpiceworks
Founded: 2006
United States
www.spiceworks.com/free-managed-service-platform-software/
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Categories |
Categories |
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Higher Education Features
Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal
IT Asset Management Features
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Reporting Features
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
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IT Infrastructure Monitoring Features
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
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Integrations
ManageEngine Patch Manager Plus
Microsoft Power BI
Modo
Simplesat
Tableau
ZIRO
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Integrations
ManageEngine Patch Manager Plus
Microsoft Power BI
Modo
Simplesat
Tableau
ZIRO
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