VoIPco Telecom

VoIPco Telecom

5.0 out of 5 stars
Lab1 VoIPco Telecom

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Lab1:

About

Lab1 automatically captures user interaction meta-data (such as computer usage, meetings, phone calls, TNA) and translates it to valuable information about tasks, people and time. We collect data without any manual input. That not only saves time but also increases data objectivity. We get activity data in real-time from computers, phone calls, calendars and TNA systems. All that is done without invading privacy. We do not collect any content or private confidential information. The Lab1 system works as a client-server architecture. Agent software is installed on workstations. The server provides access to data using a panel implemented as a website or specially prepared database views. Go from data to business results. The Lab1 dashboard is designed to analyze dozens of business processes that take place in each organization. This approach lets you instantly make your decision process easier, faster and more accurate.
VoIPco Telecom:

About

VoIPco offers a wide range of services and a robust choice of features to enhance your business telecom experience. VoIPco enables most businesses to upgrade their business telephone system and realize a Return On Investment within 6-12 months. Access your telecom services across your IT network, including computers, desktop phones and mobile phones. Unified Communications (UC) is the seamless integration of voice, video, chat, contact center/IVR applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.
Lab1:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
VoIPco Telecom:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Lab1:

Audience

Companies searching for a solution to analyze dozens of business processes
VoIPco Telecom:

Audience

Companies interested in a low-cost but powerful business VoIP system or contact center
Lab1:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
VoIPco Telecom:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Lab1:

API

Offers API Not Supported
VoIPco Telecom:

API

Offers API Supported
Lab1:

Screenshots and Videos

VoIPco Telecom:

Screenshots and Videos

Lab1:

Pricing

$10 per month
Free Version Not Supported
Free Trial Supported
VoIPco Telecom:

Pricing

$12.99 per month
Custom Pricing Available For Every Client
Free Version Not Supported
Free Trial Supported
Lab1:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
VoIPco Telecom:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
VoIPco Telecom:

Pros & Cons from Real Users

Pros

  • I like that this service is super easy to use! Never had a problem. Customer service is excellent. Very quick to answer questions!
  • We've been using the Voipco Phone System for over 10 years. The system is easy to use and the customer service is A+
  • My firm has worked with Voipco for years. Great service. Never have any major issues. When we need anything it is always taken care of immediately.
  • We've had our phone service from Voipco Telecom for 10 years and the service and phones are great.
  • Excellent customer service. Will always return phone calls and emails promptly. Any user issues were rectified as quickly as possible. Always open to feed back. Application is very user friendly.

Cons

  • NONE! No cons here! Never had any issues or complaints!
  • No cons to report at this time. Great company!!!!
  • None. We have never had any issues with our service. The support team and owner are great!
  • None.
  • It would not be fair to just think of something that I didn't like. Any issue was always immediately addressed and most issues were because we were used to using a land line system rather than VOICE OVER INTERNET.
Lab1:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
VoIPco Telecom:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Lab1:

Company Information

Lab1
Founded: 2012
Poland
www.lab.one/
VoIPco Telecom:

Company Information

VoIPco Telecom
Founded: 2007
United States
www.voipco.com
Lab1:

Alternatives

OfficeView

OfficeView

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VoIPco Telecom:

Alternatives

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VoIPco Telecom:
Lab1:
VoIPco Telecom:
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VoIPco Telecom:
Lab1:
C-Flex

C-Flex

Cortel
VoIPco Telecom:
Lab1:

Categories

VoIPco Telecom:

Categories

Business VoIP Supported
Call Center Supported
Cloud PBX Supported
Video Conferencing Supported
Lab1:

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Supported
Labor Projection Not Supported
Performance Appraisal Supported
Recruiting Management Not Supported
Scheduling Not Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Not Supported
VoIPco Telecom:

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported
Lab1:

Integrations

ConnectWise Automate Not Supported
Microsoft 365 Not Supported
Salesforce Not Supported
Sugar Connect Not Supported
Zapier Not Supported
VoIPco Telecom:

Integrations

ConnectWise Automate Supported
Microsoft 365 Supported
Salesforce Supported
Sugar Connect Supported
Zapier Supported
Lab1:
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VoIPco Telecom:
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