SmartCallMonitorJAM Software
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Related Products
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About
Lab1 automatically captures user interaction meta-data (such as computer usage, meetings, phone calls, TNA) and translates it to valuable information about tasks, people and time. We collect data without any manual input. That not only saves time but also increases data objectivity. We get activity data in real-time from computers, phone calls, calendars and TNA systems. All that is done without invading privacy. We do not collect any content or private confidential information. The Lab1 system works as a client-server architecture. Agent software is installed on workstations. The server provides access to data using a panel implemented as a website or specially prepared database views. Go from data to business results. The Lab1 dashboard is designed to analyze dozens of business processes that take place in each organization. This approach lets you instantly make your decision process easier, faster and more accurate.
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About
SmartCallMonitor easily adds the functionality of a telephone system to your TAPI-capable devices and transforms your phones and computers into a modern and highly efficient CTI solution. With a SIP account you will also benefit from all advantages of VoIP using SmartCallMonitor. Get your powerful solution for a modern telephony system. Is the server equipped with a TAPI interface and you want other computers to have the TAPI functionality too? Install the software on all connected computers. The data of the calls is retrieved by the server and the calls are controlled centrally. There is no need for the TAPI interface on every computer anymore! A sales, customer support employee can forward a call to the colleague who has been identified by SmartCallMonitor as the responsible account manager using the information from the database. The smart solution communicates between the computers that are connected to a TAPI device.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to analyze dozens of business processes
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Audience
Anyone seeking a telephony system
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per month
Free Version
Free Trial
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Pricing
$84.95 per year
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLab1
Founded: 2012
Poland
www.lab.one/
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Company InformationJAM Software
Founded: 1998
United States
www.jam-software.com/smartcallmonitor
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
No info available.
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Integrations
No info available.
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