ObserveCTICacti
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Related Products
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About
Kinematic is a B2B field operations platform for Indian sales and distribution teams, built around three modules on one app: Field Force (live GPS tracking, geo-fenced attendance, beat and route planning), Lead Management (field-native CRM with fast lead capture and pipeline), and Supply Chain (distributor management, van sales, AI shelf audits). Kini AI runs across all three — scoring leads, flagging attendance anomalies and route deviations, and reading shelf photos — with voice support in 22+ Indian languages. Kinematic is offline-first by design, works on entry-level Android devices, and prices per field executive per month with admin and supervisor seats always free — a structural difference from per-seat CRM pricing.
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About
ObserveCTI™ automates the management process by providing your business a quality assurance tool, which provides business-driven, selective/intelligent voice and data recordings without the need for a proprietary voice logger. All recordings are categorized and stored for later playback directly from your PC, remote location, web or any touchtone telephone. Supervisors have access to multiple sites from their PC and can control auditing from a single location within the enterprise. ObserveCTI™ also provides your contact center supervisors the ability to perform audits on agents using a fully integrated auditing tool. Agents are audited and scored based on your specific criteria defined by your business. With a click of a mouse, the supervisor can listen and audit the recorded calls and screens, simultaneously. At the end of the session the supervisor can make comments, save or forward the audit to the agent or management for review.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Indian B2B field sales and distribution teams — FMCG, pharma, banking/NBFC, retail, real estate and logistics companies with field executives. Built for 200+ FE deployments (smaller teams available via custom pricing).
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Audience
Call centers and contact centers looking for a Telephony solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
₹999/user/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKinematic
Founded: 2026
India
www.kinematicapp.com
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Company InformationCacti
www.cacticom.com
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
No info available.
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Integrations
No info available.
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