Ochatbot

Ochatbot

Ometrics
+
+

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About

A chatbot made in Kindly uses the latest technology within machine learning and language technology to answer your customers’ questions. In that way, we make artificial intelligence available to everyone. With a live chat in Kindly, your customer service employees can respond to the more challenging enquiries – and provide first-class service. The analysis tools in Kindly give you deep insight into your project, providing both historical data and real-time data. Measure everything from traffic to how your chatbot performs. We offer suggestions on where the most potential for automation lies. Kindly can easily be connected to your preferred chatbot platform, CRM solution or other systems through our API. Measure how your digital assistant performs, and find out which dialogues you should improve.

About

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Companies seeking for a chatbot solution to help answer their customers questions

Audience

Chatbot for companies wanting to boost eCommerce sales, leads, support and user experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love this tool! The AI chatbot answers order status questions from our visitors, and it also does abandoned cart messaging and upselling. So, we definitely have a positive ROI. The support is outstanding - they respond quickly and have helped us make our chatbot better and found ways to improve our sales and reduce our support tickets.
  • Bot learns quick and it super intuitive for consumers. It really helps get customers to the proper product pages to make a purchase. The team even helped us come up with a personalized recommendations for our specific products (which are very niche)!

Cons

  • I really can't think of anything - any time I think I have an issue, their support team helps me out and everything keeps working great.
  • Literally can't come up with one. Not kidding, this is the best tool and company that supports it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Kindly
Founded: 2016
Norway
www.kindly.ai/en/

Company Information

Ometrics
Founded: 2002
United States
ochatbot.com

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Categories

Chatbot Supported
Conversational AI Supported
Popup Builders Supported

Categories

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Not Supported
Multi-Channel Communication Not Supported
Product Recommendations Supported
Video Chat Not Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Supported
Dynamic Pricing Not Supported
Offers & Discounts Notifications Supported
Personalized Site Navigation Not Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Not Supported

Integrations

LiveChat Supported
Zendesk Supported
BigCommerce Not Supported
ComAround Knowledge Supported
Facebook Messenger Supported
GIPHY Supported
Google Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Supported
Magento Not Supported
Microsoft Teams Supported
Puzzel Supported
SendGrid Supported
Shopify Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zoho CRM Not Supported

Integrations

LiveChat Supported
Zendesk Supported
BigCommerce Supported
ComAround Knowledge Not Supported
Facebook Messenger Not Supported
GIPHY Not Supported
Google Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Not Supported
Magento Supported
Microsoft Teams Not Supported
Puzzel Not Supported
SendGrid Not Supported
Shopify Supported
WooCommerce Supported
Zapier Supported
Zoho CRM Supported
Claim Kindly and update features and information
Claim Kindly and update features and information
Claim Ochatbot and update features and information
Claim Ochatbot and update features and information