Key Survey5.0 out of 5 stars |
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Related Products
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Key Survey:
About
A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.
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Survicate:
About
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback.
Launch targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools.
Aggregate feedback from 15+ sources like support tickets, call transcripts, and App Store reviews, and auto-analyze it with Research Hub, our AI research repository. Ask AI Research Assistant questions and get answers backed by your actual data.
With Survicate MCP, work with your feedback in Claude, ChatGPT, or Cursor: pull results and research summaries, start Research Hub projects, and create surveys right from the chat.
45+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack help you act on insights quickly.
Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.
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Key Survey:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Survicate:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Key Survey:
Audience
Companies searching for a solution to manage, and analyze feedback
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Survicate:
Audience
Customer-centric businesses that value customer feedback and use it to drive growth.
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Key Survey:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Survicate:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Key Survey:
API
Offers API
Not Supported
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Survicate:
API
Offers API
Not Supported
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Key Survey:
Screenshots and Videos |
Survicate:
Screenshots and Videos |
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Key Survey:
Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Survicate:
Pricing
$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:
Starter: $89; Growth: $56 (billed annually); Pro: $349 (billed annually); Enterprise: $569 (builled annually).
Free Version
Not Supported
Free Trial
Supported
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Key Survey:
Reviews/
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Survicate:
Reviews/
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Key Survey:
Pros & Cons from Real UsersPros
Cons
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Key Survey:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Survicate:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Key Survey:
Company InformationKey Survey
Founded: 2002
United States
www.keysurvey.com
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Survicate:
Company InformationSurvicate
Founded: 2013
Poland
survicate.com
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Key Survey:
Alternatives |
Survicate:
Alternatives |
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Survicate:
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Key Survey:
Categories |
Survicate:
Categories |
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Key Survey:
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Market Research Features
Benchmarking
Supported
Compensation Management
Not Supported
Data Management
Supported
Email / Online
Not Supported
Face-to-Face
Not Supported
Panel Management
Not Supported
Paper-Based
Not Supported
Phone-Based
Not Supported
Sample Management
Supported
Statistical Analysis
Not Supported
Survey Management
Supported
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Survicate:
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Not Supported
Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Supported
Bug Reports
Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Supported
Screenshot / Screen Capture
Supported
Surveys
Supported
User Testing Tools
Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
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Key Survey:
Integrations
ActiveCampaign
Not Supported
Amplitude
Not Supported
Gong
Not Supported
Google Cloud BigQuery
Not Supported
Google Sheets
Not Supported
HubSpot Marketing Hub
Not Supported
Kit
Not Supported
Optimizely One
Not Supported
Pipedrive
Not Supported
Qlik Cloud Analytics
Supported
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Survicate:
Integrations
ActiveCampaign
Supported
Amplitude
Supported
Gong
Supported
Google Cloud BigQuery
Supported
Google Sheets
Supported
HubSpot Marketing Hub
Supported
Kit
Supported
Optimizely One
Supported
Pipedrive
Supported
Qlik Cloud Analytics
Not Supported
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Key Survey:
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Survicate:
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