Kepla-FSMKeplaCloud
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Summit Service SystemRitam Technologies
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Related Products
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About
Kepla-FSM is field service management software for equipment service teams that organize work around individual machines. Each unit can have a record for details such as make, model, serial number, warranty, owner, and location, with service history attached as the equipment moves between sites or owners. The product supports scheduling and dispatch, customer mapping, service contracts, preventive maintenance plans, quotes, service reports, customer signatures, and invoicing. An Android app is available for technicians. Its equipment-focused workflow serves HVAC and refrigeration companies, lab and medical equipment service providers, industrial equipment repair businesses, and appliance repair teams. Flat monthly plans range from Solo to Enterprise, with every feature included on every plan and no setup fees or add-on charges.
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About
Whether performing services scheduled in advance or on an emergency response basis, Summit Service System helps you regain control of your business, improve customer service and job management, and build your business with automatic scheduling of next services (contracts) or automatic repeat business reminders (customer marketing). Service frequencies are tunable to each job, with complete details, diagrams, site photos, and parts inventory control for each technician. Flat-rate pricing or detailed invoicing capabilities are included. Workflow is managed with the Summit dispatch screen, where you have control over technicians' schedules, jobs by priority and service date/time. Additional information screens allow tracking of site tank details, lab samples, manifests, and disposal information. Grease and bio-fuel collectors can quickly manage customer reimbursements. When jobs are completed, a few clicks transform the work orders into payments and invoices.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Equipment service businesses: HVAC and refrigeration, lab and medical equipment service, industrial equipment repair, appliance repair
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Audience
Equipment rental businesses in need of a tool to improve customer service
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$89/month
Flat monthly plans start at $89 per month. Plans range from Solo to Enterprise; every feature is included on every plan, with no setup fees or add-ons.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationKeplaCloud
Founded: 2026
United States
keplacloud.com/kepla-fsm
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Company InformationRitam Technologies
Founded: 1981
United States
www.ritam.com/serviceprogram
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Not Supported
Work Order Management
Supported
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Integrations
No info available.
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Integrations
No info available.
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