Kepla-FSM

Kepla-FSM

KeplaCloud
Summit Service System

Summit Service System

Ritam Technologies
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About

Kepla-FSM is field service management software for equipment service teams that organize work around individual machines. Each unit can have a record for details such as make, model, serial number, warranty, owner, and location, with service history attached as the equipment moves between sites or owners. The product supports scheduling and dispatch, customer mapping, service contracts, preventive maintenance plans, quotes, service reports, customer signatures, and invoicing. An Android app is available for technicians. Its equipment-focused workflow serves HVAC and refrigeration companies, lab and medical equipment service providers, industrial equipment repair businesses, and appliance repair teams. Flat monthly plans range from Solo to Enterprise, with every feature included on every plan and no setup fees or add-on charges.

About

Whether performing services scheduled in advance or on an emergency response basis, Summit Service System helps you regain control of your business, improve customer service and job management, and build your business with automatic scheduling of next services (contracts) or automatic repeat business reminders (customer marketing). Service frequencies are tunable to each job, with complete details, diagrams, site photos, and parts inventory control for each technician. Flat-rate pricing or detailed invoicing capabilities are included. Workflow is managed with the Summit dispatch screen, where you have control over technicians' schedules, jobs by priority and service date/time. Additional information screens allow tracking of site tank details, lab samples, manifests, and disposal information. Grease and bio-fuel collectors can quickly manage customer reimbursements. When jobs are completed, a few clicks transform the work orders into payments and invoices.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Equipment service businesses: HVAC and refrigeration, lab and medical equipment service, industrial equipment repair, appliance repair

Audience

Equipment rental businesses in need of a tool to improve customer service

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$89/month
Flat monthly plans start at $89 per month. Plans range from Solo to Enterprise; every feature is included on every plan, with no setup fees or add-ons.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

KeplaCloud
Founded: 2026
United States
keplacloud.com/kepla-fsm

Company Information

Ritam Technologies
Founded: 1981
United States
www.ritam.com/serviceprogram

Alternatives

SmartHVAC

SmartHVAC

Blynk

Alternatives

FieldEx

FieldEx

Fieldex Pte. Ltd.
Rental360

Rental360

Nexvue

Categories

Categories

Equipment Rental Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
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